UI/UX Design Lead

Job Description: You are required to be a UI/UX Analyst with strong Salesforce experience to design, analyze, and optimize user experiences across Salesforce platforms. Your role will involve creating intuitive, scalable, and user-centric experiences within Salesforce ecosystems by combining UX research, design thinking, and collaborating closely with business and technical teams. The ideal candidate should have hands-on experience with Salesforce Lightning Experience, Service Cloud, Sales Cloud, or custom Salesforce applications, and work closely with Business Analysts, Salesforce developers, and stakeholders to ensure seamless digital journeys. Key Responsibilities: - Design user-centric experience journeys, wireframes, and interactive prototypes for Salesforce applications, including Lightning Experience, custom objects, flows, and pages. - Support the team in developing prototypes to validate concepts and ensure alignment with scope, business requirements, and Salesforce platform standards. - Collaborate closely with Business Analysts, Salesforce development teams, and stakeholders to deliver seamless, efficient, and scalable digital experiences. - Conduct UX research specific to Salesforce users, including interviews, usability testing, journey mapping, and heuristic evaluations. - Analyze user behavior, workflows, and CRM interaction data to identify pain points and UX improvement opportunities. - Translate business and functional requirements into Salesforce-optimized UX designs for Lightning App pages, Record pages, Console experiences, Salesforce Flows, and guided screens. - Ensure UI/UX designs align with Salesforce Lightning Design System (SLDS) and accessibility standards (WCAG). - Review and evaluate existing Salesforce UI configurations for usability, efficiency, and consistency. - Partner with developers during build and UAT phases to validate design integrity and usability. - Document UX standards, design patterns, and best practices for Salesforce implementations. - Support usability testing, A/B testing, and post-release UX evaluations within Salesforce environments. Required Skills & Competencies: - Solid experience designing UX for Salesforce Lightning Experience. - Working knowledge of Salesforce Lightning Design System (SLDS). - Understanding of Salesforce architecture and components like objects, flows, validation rules, and role-based access. - Proficiency in Figma, Adobe XD, Sketch, Axure, or similar tools for design and prototyping. - Experience in conducting UX research and usability testing for enterprise or CRM applications. - Ability to interpret CRM usage data and workflow efficiency metrics. - Strong understanding of user-centered design principles and best practices. - Excellent communication and leadership skills. - UX Design Certification or similar certification is preferred. Additional Details: Omit this section as there are no additional details of the company mentioned in the job description. Job Description: You are required to be a UI/UX Analyst with strong Salesforce experience to design, analyze, and optimize user experiences across Salesforce platforms. Your role will involve creating intuitive, scalable, and user-centric experiences within Salesforce ecosystems by combining UX research, design thinking, and collaborating closely with business and technical teams. The ideal candidate should have hands-on experience with Salesforce Lightning Experience, Service Cloud, Sales Cloud, or custom Salesforce applications, and work closely with Business Analysts, Salesforce developers, and stakeholders to ensure seamless digital journeys. Key Responsibilities: - Design user-centric experience journeys, wireframes, and interactive prototypes for Salesforce applications, including Lightning Experience, custom objects, flows, and pages. - Support the team in developing prototypes to validate concepts and ensure alignment with scope, business requirements, and Salesforce platform standards. - Collaborate closely with Business Analysts, Salesforce development teams, and stakeholders to deliver seamless, efficient, and scalable digital experiences. - Conduct UX research specific to Salesforce users, including interviews, usability testing, journey mapping, and heuristic evaluations. - Analyze user behavior, workflows, and CRM interaction data to identify pain points and UX improvement opportunities. - Translate business and functional requirements into Salesforce-optimized UX designs for Lightning App pages, Record pages, Console experiences, Salesforce Flows, and guided screens. - Ensure UI/UX designs align with Salesforce Lightning Design System (SLDS) and accessibility standards (WCAG). - Review and evaluate existing Salesforce UI configurations for usability, efficiency, and consistency. - Partner with developers during build and UAT phases to validate design integrity and usability. - Document UX standards, design patterns, and best practices for Salesforce implementa