Tech & Digital-Site Reliability Engineer

Job Title: Site Reliability Engineer Job Details: Business Unit: Tech & Digital Team: Ent Factory-Channels, Mobility, Payments Reports to: SRE Manager Location: Bangalore Job Function: Support Role Type: Individual contributor No of direct reportees: 0 Travel Required: No Job Band Range: E2/E3 JD Created date: 28th Jan 2023 JD Updated date: May 8 2024 Version No: 2.0 Job Purpose: Analyzing, troubleshooting, and designing vital services, platforms, and infrastructure with a focus on reliability, scalability, resilience, security, and performance. Job Responsibilities: Help build a Site Reliability Engineering culture by sharing best practices, approaches, documentation, and code with other engineering teams. Apply automation and software to tasks or system parts performed manually. Troubleshoot complicated, cross-platform issues handling OS, Networking, Database in a cloud-based SaaS environment and manage live production incidents. Monitor application performance, take steps to improve overall application performance and stability, and follow through with implementation. Conduct system analysis, configuration management, and develop improvements for system software performance, availability, and reliability. Design, write, ship, and motivate the creation of software and systems to increase observability, product reliability, and organizational efficiency. Maintain and monitor deployment, orchestration, of servers, docker containers, databases, and general backend infrastructure. Develop Run Books/Standard Operating Procedure for recurring Production issues, also working on a permanent solve. Perform Incident Analysis regularly to prevent and find long-term solutions for Incidents. Educational Qualifications: B Tech in Computer Science or related discipline preferred. Key Skills: Experience in monitoring and analyzing infrastructure performance using standard performance monitoring tools. Demonstrable experience in Containerization-Docker and orchestration (Kubernetes). Experience with Infrastructure As Code (Terraform, Cloud Formation, Ansible). Knowledge and proven hands-on experience in large-scale databases and distributed technologies, such as Kafka and Confluent Platform Kafka. Basic programming and scripting skills. Experience Required: 1-3 Total Years of experience. Major Stakeholders: Internal: Product Manager from Digital Factory Business Analyst from BTG team Incident Management team Development Team The summary has been successfully posted in the Job Description field. Required Skills Refer to the Job Description