Padmi

IT Executive| Information Technology| IT Helpdesk| WFO| Gurgaon

Delhi NCRPosted 2 months ago
IT supportJuniorFull Time; Regular
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Hiring IT Executive Department - Information Technology Required Experience - 2 to 3 years of relevant experience Work Mode - WFO (Work from office) Job Location - Gurgaon Day Shift - 9.30 AM to 6.30 PM, 5 Days (Monday to Friday) Position Overview:The IT Executive is responsible for supporting and assisting the IT department in managing the organization's information technology operations. This role involves providing technical support to users, maintaining IT systems and infrastructure, and assisting with IT projects under the guidance of senior IT professionals. The IT Executive plays a crucial role in ensuring the smooth functioning of technology tools and systems within the organization. Roles & Responsibilities: User Support: Provide technical assistance to end-users, troubleshoot hardware and software issues, and resolve problems on time. System Maintenance: Assist in the installation, configuration, and maintenance of computer systems, networks, servers, and other IT infrastructure components. IT Helpdesk: Respond to user inquiries, document support requests, and escalate complex issues to senior IT staff when necessary. Software and Hardware Upgrades: Assist in deploying software updates, patches, and hardware upgrades across the organization, ensuring compatibility and minimal disruption. Data Backup and Recovery: Support data backup and recovery processes to ensure the availability and integrity of critical business data. IT Security: Assist in implementing and maintaining IT security measures, such as user access controls, antivirus software, and firewall configurations. Documentation and Reporting: Maintain accurate documentation of IT systems, procedures, and configurations. Prepare reports on IT support activities and system performance as required. Qualifications and Skills: Bachelor's degree in computer science, information technology, or a related field. 2-3 years of relevant IT support experience is preferred. Basic knowledge of computer systems, networks, hardware, and software applications. Familiarity with operating systems (e.g., Windows, macOS, Linux) and standard productivity software (e.g., Microsoft Office Suite). Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical users. Professional certifications such as Microsoft Certified or Cisco Certified are a plus. Note - In case of urgency or WFH, the candidate should be flexible with the evening/night shift and have their own Laptop/Wi-Fi setup to work from home. To Apply - You can send your CV to Pdeshkar@valerionhealth.in or get in touch on 9294675985/ 8789597739 Hiring IT Executive Department - Information Technology Required Experience - 2 to 3 years of relevant experience Work Mode - WFO (Work from office) Job Location - Gurgaon Day Shift - 9.30 AM to 6.30 PM, 5 Days (Monday to Friday) Position Overview:The IT Executive is responsible for supporting and assisting the IT department in managing the organization's information technology operations. This role involves providing technical support to users, maintaining IT systems and infrastructure, and assisting with IT projects under the guidance of senior IT professionals. The IT Executive plays a crucial role in ensuring the smooth functioning of technology tools and systems within the organization. Roles & Responsibilities: User Support: Provide technical assistance to end-users, troubleshoot hardware and software issues, and resolve problems on time. System Maintenance: Assist in the installation, configuration, and maintenance of computer systems, networks, servers, and other IT infrastructure components. IT Helpdesk: Respond to user inquiries, document support requests, and escalate complex issues to senior IT staff when necessary. Software and Hardware Upgrades: Assist in deploying software updates, patches, and hardware upgrades across the organization, ensuring compatibility and minimal disruption. Data Backup and Recovery: Support data backup and recovery processes to ensure the availability and integrity of critical business data. IT Security: Assist in implementing and maintaining IT security measures, such as user access controls, antivirus software, and firewall configurations. Documentation and Reporting: Maintain accurate documentation of IT systems, procedures, and configurations. Prepare reports on IT support activities and system performance as required. Qualifications and Skills: Bachelor's degree in computer science, information technology, or a related field. 2-3 years of relevant IT support experience is preferred. Basic knowledge of computer systems, networks, hardware, and software applications. Familiarity with operating systems (e.g., Windows, macOS, Linux) and standard productivity software (e.g., Microsoft Office Suite). Strong troubleshooting and problem-solving skills. Excellent communication an

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