BSS Technical Architect SRE

Roles & Responsibilities Architect, design, and implement highly available, scalable, and resilient Telecom BSS platforms. Install, configure, administer, upgrade, and troubleshoot Oracle BSS products (Oracle BRM, PDC, ECE, OCOMC, BIP). Design and implement High Availability (HA) and Disaster Recovery (DR) solutions. Drive Site Reliability Engineering (SRE) initiatives to improve platform reliability, scalability, and operational excellence. Lead incident management, root cause analysis (RCA), and problem management for production environments. Manage production support escalations and act as the highest technical escalation point. Deploy and manage containerized Oracle BRM applications using Kubernetes and Docker. Design and support cloud-native and hybrid infrastructure architectures. Define and implement observability solutions, including monitoring, logging, alerting, and capacity planning. Collaborate with infrastructure, cloud, networking, database, and security teams to ensure end-to-end service reliability. Develop operational runbooks, deployment procedures, and architecture documentation. Participate in architecture reviews, technology roadmap planning, and capacity management. Must Have Skills 10+ years of experience in Telecom BSS environments. Strong hands-on experience with Oracle BRM . Experience with Oracle PDC , Oracle ECE , Oracle OCOMC , and Oracle BI Publisher (BIP) . Strong knowledge of Telecom BSS Architecture , Billing, Charging, and Mediation. Hands-on experience with Site Reliability Engineering (SRE) practices. Expertise in Kubernetes , Docker , and container orchestration. Strong Linux administration and troubleshooting experience. Experience designing High Availability (HA) and Disaster Recovery (DR) solutions. Experience with production support, incident management, and Root Cause Analysis (RCA). Knowledge of monitoring, observability, SLIs, SLOs, and SLAs. Experience with cloud-native and hybrid deployments. Strong analytical, troubleshooting, and solution design skills. Good to Have Skills Experience with Oracle BRM Cloud Native Environment (BRM CNE) . Exposure to AWS , Azure , or Google Cloud Platform (GCP) . Experience with Helm and Microservices architecture. Knowledge of CI/CD pipelines and DevOps practices. Experience with Infrastructure as Code (IaC) tools. Hands-on experience with Prometheus , Grafana , ELK , or Splunk . Knowledge of Telecom BSS integrations and API-based architectures. Familiarity with Oracle Database architecture and administration. Experience with capacity planning and performance tuning. Strong stakeholder management and leadership experience. Experience mentoring technical teams and leading architecture discussions. Experience working in large-scale telecom production environments.