CMDB Administrator (Nanakaramguda)

Function IT Our Company Were Hitachi Vantara, the data foundation trusted by the worlds innovators. Our resilient, high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data. If youve seen the Las Vegas Sphere, youve seen just one example of how we empower businesses to automate, optimize, innovate and wow their customers. Right now, were laying the foundation for our next wave of growth. Were looking for people who love being part of a diverse, global team and who get excited about making a real-world impact with data. Job description The Role - Operate, govern, and continuously improve the CMDB while enabling AI agents / automation that reduces manual CMDB maintenance and improves accuracy. Key Responsibilities CMDB Administration & Governance Operations - Maintain CMDB operational health: - CI classes, relationships, lifecycle states, ownership fields - Execute CMDB governance practices: - certification cycles - quality dashboards and exception management - compliance/audit evidence preparation - Control CMDB changes: - ensure changes follow standards and do not break reconciliation rules Data Quality & Hygiene - Monitor and remediate: - duplicates, orphan relationships, stale CIs - inconsistent attributes (manufacturer, model, location, setting) - Ensure CI quality supports downstream processes: - incident assignment, change impact, problem RCA, asset/license alignment AI Agent / Automation Enablement (Core Requirement) - Configure and maintain AI-enabled workflows such as: - automated CI enrichment suggestions - AI-assisted remediation tasks and routing - intelligent CMDB exception triage - Support AI governance: - define what AI agents can/cannot do - maintain auditability (who/what/when changes occurred) - ensure safe human-in-loop steps for high-impact actions Cross-Module Support - Ensure CMDB supports: - ITSM flows (incident/change/problem) - ITAM and SAM a .