Technical Services Engineer

We are looking for a highly skilled and experienced Technical Services Engineer to join our team at HNB Engineers Pvt Ltd. The ideal candidate will have a strong background in technical services and be able to provide excellent support to our clients. Roles and Responsibility Provide technical assistance and support to customers via phone, email, or chat. Troubleshoot and resolve technical issues related to our products and services. Collaborate with internal teams to resolve complex technical issues. Develop and maintain technical documentation and knowledge base articles. Conduct training sessions and workshops for customers on our products and services. Analyze customer feedback and recommend improvements to our products and services. Job Requirements Bachelor's degree in Engineering (B.Tech/B.E.) or equivalent. Minimum 2 years of experience in technical services or a related field. Strong knowledge of technical services principles and practices. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and troubleshooting skills. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.