Product Manager - Digital Platforms

Company Description Honda Motor Co., Ltd., Japan has established a new Digital Innovation entity in India to accelerate growth through customer intelligence, digital platforms, connected experiences, and next-generation mobility solutions. Headquartered in Bengaluru, this organization will combine Hondas global scale with Indias technology ecosystem to build capabilities that directly influence product strategy, customer growth, and new business creation across India and other high-growth markets. Role Description We are looking for a Product Manager Digital Platforms to own the strategy and hands-on execution of customer-facing digital products across mobile apps, web platforms, and future connected services. You will own the roadmap and day-to-day backlog for products that improve ownership experience, service engagement, customer retention, and lifecycle value, working directly with UX and Engineering through the full product cycle rather than one step removed from delivery. This role requires someone who can translate real customer needs and Honda business operations into practical, high-impact digital solutions, and who is equally comfortable in a stakeholder review and a sprint planning session. You will work at the intersection of product, customer experience, engineering, and business growth. Key Responsibilities Own end-to-end product management for the 2W and 4W mobile apps and web platforms, from user story definition through to shipped featureDefine product roadmap aligned with Honda motorcycle and automobile business prioritiesTranslate customer pain points, operational realities, and business needs into product requirements and user storiesDrive feature development across the customer lifecycle: purchase onboarding usage service loyaltyOwn and prioritize the backlog, working directly with engineering in sprint planning, grooming, and deliveryPartner with UX on flows, wireframes, and prototypes ahead of engineering handoffImprove customer engagement, retention, service usage, and digital adoption metricsPartner with Sales, Service, Marketing, UX, and Analytics teams to deliver high-value featuresValidate new concepts through pilots, field feedback, and user testingMonitor product KPIs and continuously optimize journeys and platform performanceAct as the voice of business operations, customers, and the build team in product decisions Qualifications Required 6-9 years of experience as a Product Manager with hands-on, end-to-end ownership of a consumer mobile app and/or web platformBachelor's or Master's degree in Computer Science, Engineering, Business, or a relevant fieldProven experience working directly with engineering teams inside Agile/Scrum delivery, including sprint planning, backlog grooming, and story writingWorking knowledge of product analytics tools (e.g., Firebase, Mixpanel, Amplitude, GA) to support data-driven prioritizationSufficient technical fluency to discuss APIs, app architecture, and platform constraints directly with engineeringStrong planning, prioritization, and stakeholder management skillsAbility to drive execution in fast-moving and ambiguous environmentsStrong communication and presentation skills Preferred Prior experience in automotive, mobility, retail, fintech, or consumer digital platformsExposure to customer lifecycle products, CRM, loyalty, or service platformsExperience running structured A/B tests or pilot rolloutsField experience in sales, service, dealer network, or customer operations is highly valuedFamiliarity with app analytics and experimentation tools Why join Own digital products with direct customer and business impactBuild platforms serving millions of usersWork across mobility, customer experience, and growth initiativesStrong long-term career growth potential Company Description Honda Motor Co., Ltd., Japan has established a new Digital Innovation entity in India to accelerate growth through customer intelligence, digital platforms, connected experiences, and next-generation mobility solutions. Headquartered in Bengaluru, this organization will combine Hondas global scale with Indias technology ecosystem to build capabilities that directly influence product strategy, customer growth, and new business creation across India and other high-growth markets. Role Description We are looking for a Product Manager Digital Platforms to own the strategy and hands-on execution of customer-facing digital products across mobile apps, web platforms, and future connected services. You will own the roadmap and day-to-day backlog for products that improve ownership experience, service engagement, customer retention, and lifecycle value, working directly with UX and Engineering through the full product cycle rather than one step removed from delivery. This role requires someone who can translate real customer needs and Honda business operations into practical, high-impact digital solutions, and who is equally c