Assessment Technology Specialist

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission. At Howard University, we prioritize well-being and professional growth. Here is what we offer: Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support Work-Life Balance: PTO, paid holidays, flexible work arrangements Financial Wellness: Competitive salary, 403(b) with company match Professional Development: Ongoing training, tuition reimbursement, and career advancement paths Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture Join Howard University and thrive with us! https://hr.howard.edu/benefits-wellness BASIC FUNCTION: The Assessment Technology Specialist ensures the effective operation and integration of assessment technology systems, supports data reporting and visualization efforts, and maintains the IRA website to provide timely and accurate resources for the university community. This position supports the Director and Associate Director in all aspects of assessment and survey-related tasks. SUPERVISORY ACCOUNTABILITY: The Assessment Technology Specialist reports directly to the Director of Assessment and Academic Survey Reporting and works collaboratively with the Associate Director. PRINCIPAL ACCOUNTABILITIES: Technology Management: Serve as the primary administrator for assessment technology platforms, including the Watermark Insights suite, Qualtrics, and other assessment tools. Manage system configuration, user access, and data integration to ensure seamless operation and usability of assessment technologies. Provide technical support and training to faculty, staff, and administrators on the effective use of assessment tools. Data Reporting and BI Analytics: Collaborate with the Director and Associate Director to produce data reports and dashboards that support institutional assessment and accreditation efforts. Use BI tools (e.g., Power BI, Tableau) to create visualizations and analytics that communicate assessment results and trends effectively. Assist with survey data collection, analysis, and reporting to inform decision-making and improve institutional performance. Content Management: Maintain and update content on the IRA website to ensure accurate, accessible, and user-friendly resources for the campus community. Collaborate with the IRA team to develop online resources, guides, and tools that support assessment and survey initiatives. Monitor website analytics to enhance content delivery and user engagement. Assessment and Survey Support: Assist the Director and Associate Director in managing university-wide assessment processes and survey initiatives, including course evaluations. Support data collection, validation, and analysis for institutional assessments and surveys. Contribute to the preparation of reports, presentations, and workshops related to assessment and technology use. CORE COMPETENCIES: Proficiency in managing and administering assessment technology platforms (e.g., Watermark Insights, Qualtrics). Strong skills in data analysis, reporting, and visualization using BI tools (e.g., Power BI, Tableau). Knowledge of assessment and survey methodologies in a higher education context. Excellent communication and interpersonal skills, with the ability to train and support users at various skill levels. Strong organizational skills and attention to detail in managing multiple projects and deadlines. Ability to work collaboratively with diverse stakeholders and contribute to team goals. MINIMUM QUALIFICATIONS: Bachelor’s degree in a relevant field (e.g., data analytics, information systems, education) required; Master’s degree preferred. At least two years of experience working with technology platforms in a higher education or related setting. Experience in data reporting, analysis, and visualization. Familiarity with web content management systems and website maintenance. PREFERRED QUALIFICATIONS: Experience with assessment software such as Watermark Insights (Taskstream, Aqua, etc.) and survey tools like Qualtrics. Proficiency with SQL, Python, or similar programming languages for data analysis. Knowledge of higher education accreditation and assessment processes. Experience in user training and support for technology systems. The Assessment Technology Specialist plays an essential role in advancing Howard University’s assessment and data initiatives, ensuring that technology and analytics empower the institution to achieve its mission of academic excellence and student success. Compliance Salary Range Disclosure $70,000 - $80,000 Howard University is a comprehensive, research-oriented, historically Black private university providing an educational experience of exceptional quality to students of high academic potential with particular emphasis upon the provision of educational opportunities to promising Black students. Further, the University is dedicated to attracting and sustaining a cadre of faculty who are, through their teaching and research, committed to the development of distinguished and compassionate graduates and to the quest for solutions to human and social problems in the United States and throughout the world. Howard University does not discriminate on the basis of race, color, national and ethnic origin, sex,sexual orientation,gender or gender identity, marital status, religion, disability or protected veterans status. Veterans and people with disabilities are encouraged to apply. Inquiries regarding provisions for persons with disabilities or veterans status, Equal Employment Opportunity and Title IX should be directed to the Office of Employee Relations and Equal Employment Opportunity at 202-806-1280. This position description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The university has the right to revise this position description at any time. This position description is not be construed as a contract for employment.