Technical Support Engineer (L2)

Key Responsibilities: Monitor and manage microsegmentation environments and security policies.Install, configure, and maintain Akamai Guardicore policy enforcement agents.Create, test, and enforce allow-list policies based on traffic baselining.Configure traffic visibility, logging, and real-time policy violation alerts.Troubleshoot network connectivity and security-related issues.Review, optimize, and update segmentation policies based on infrastructure changes.Investigate security incidents and provide forensic support.Generate compliance, audit, MIS, and policy effectiveness reports.Maintain policy documentation, change logs, and access records.Follow ITIL processes for Incident, Problem, and Change Management.Required Skills: 5+ years of experience in datacenter switching, routing, and network security.Hands-on experience with Akamai Guardicore (Microsegmentation).Strong understanding of application hierarchy and workload communication.Experience with policy management, traffic analysis, and security monitoring.Knowledge of incident response, vulnerability remediation, and security best practices.Experience with ticketing and change management systems.Excellent troubleshooting, communication, and documentation skills.CCNP or equivalent certification is preferred.Compensation: 500,000.00 - 1,500,000.00 per year Work Location: In person Key Responsibilities: Monitor and manage microsegmentation environments and security policies.Install, configure, and maintain Akamai Guardicore policy enforcement agents.Create, test, and enforce allow-list policies based on traffic baselining.Configure traffic visibility, logging, and real-time policy violation alerts.Troubleshoot network connectivity and security-related issues.Review, optimize, and update segmentation policies based on infrastructure changes.Investigate security incidents and provide forensic support.Generate compliance, audit, MIS, and policy effectiveness reports.Maintain policy documentation, change logs, and access records.Follow ITIL processes for Incident, Problem, and Change Management.Required Skills: 5+ years of experience in datacenter switching, routing, and network security.Hands-on experience with Akamai Guardicore (Microsegmentation).Strong understanding of application hierarchy and workload communication.Experience with policy management, traffic analysis, and security monitoring.Knowledge of incident response, vulnerability remediation, and security best practices.Experience with ticketing and change management systems.Excellent troubleshooting, communication, and documentation skills.CCNP or equivalent certification is preferred.Compensation: 500,000.00 - 1,500,000.00 per year Work Location: In person