Product Manager - Customer Experience - Luxury Fashion

Description: Job Description: Product Manager Customer Experience (Luxury Fashion) Location: Bangalore (Hybrid) Experience: 3-6 Years Domain: E-commerce / Fashion Tech / Luxury Retail Role Overview: We are looking for a Product Manager who can build a world-class digital shopping experience that mirrors the luxury of a physical boutique. You will sit at the intersection of Fashion, Technology, and User Psychology, ensuring that every click on our platform feels premium and every transition is seamless. Key Responsibilities: - Product Roadmap: Own the end-to-end product lifecycle for the customer-facing platform (Web & App). Define the vision for features that enhance "Luxury Discovery." - UX/UI Excellence: Work closely with designers to create a "minimalist yet premium" interface. Focus on high-quality imagery, smooth transitions, and intuitive navigation. - Data-Driven Insights: Use A/B testing, Heatmaps (Hotjar/MS Clarity), and Analytics (Mixpanel/Amplitude) to identify friction points in the luxury buying journey. - Personalization & AI: Implement AI-driven recommendation engines that suggest products based on "Style DNA" and "Luxury Taste" rather than just basic browsing history. - Checkout & Retention: Optimize the funnel to reduce cart abandonment for high-value items. Build features for "White-glove" delivery tracking and premium returns. - Stakeholder Management: Collaborate with Category, Marketing, and Engineering teams to align the product features with seasonal fashion launches and business goals. Required Skills & Qualifications: - Experience: 3+ years in Product Management within a B2C/E-commerce environment. Experience in Fashion or Lifestyle tech is a major plus. - Analytical Tools: Mastery in SQL and experience with Product Analytics tools (CleverTap, Mixpanel, Google Analytics). - Technical Understanding: Comfort with APIs, Mobile App architectures (iOS/Android), and Web technologies. - Design Sensitivity: A strong eye for aestheticsyou understand that in luxury, "less is more." - Education: Engineering degree from a Tier-1 college (IIT/NIT/BITS) followed by an MBA is preferred. Description: Job Description: Product Manager Customer Experience (Luxury Fashion) Location: Bangalore (Hybrid) Experience: 3-6 Years Domain: E-commerce / Fashion Tech / Luxury Retail Role Overview: We are looking for a Product Manager who can build a world-class digital shopping experience that mirrors the luxury of a physical boutique. You will sit at the intersection of Fashion, Technology, and User Psychology, ensuring that every click on our platform feels premium and every transition is seamless. Key Responsibilities: - Product Roadmap: Own the end-to-end product lifecycle for the customer-facing platform (Web & App). Define the vision for features that enhance "Luxury Discovery." - UX/UI Excellence: Work closely with designers to create a "minimalist yet premium" interface. Focus on high-quality imagery, smooth transitions, and intuitive navigation. - Data-Driven Insights: Use A/B testing, Heatmaps (Hotjar/MS Clarity), and Analytics (Mixpanel/Amplitude) to identify friction points in the luxury buying journey. - Personalization & AI: Implement AI-driven recommendation engines that suggest products based on "Style DNA" and "Luxury Taste" rather than just basic browsing history. - Checkout & Retention: Optimize the funnel to reduce cart abandonment for high-value items. Build features for "White-glove" delivery tracking and premium returns. - Stakeholder Management: Collaborate with Category, Marketing, and Engineering teams to align the product features with seasonal fashion launches and business goals. Required Skills & Qualifications: - Experience: 3+ years in Product Management within a B2C/E-commerce environment. Experience in Fashion or Lifestyle tech is a major plus. - Analytical Tools: Mastery in SQL and experience with Product Analytics tools (CleverTap, Mixpanel, Google Analytics). - Technical Understanding: Comfort with APIs, Mobile App architectures (iOS/Android), and Web technologies. - Design Sensitivity: A strong eye for aestheticsyou understand that in luxury, "less is more." - Education: Engineering degree from a Tier-1 college (IIT/NIT/BITS) followed by an MBA is preferred.