IT Support Engineer

We are hiring for an IT Support Engineer based at NSEZ, Noida. Roles & ResponsibilitiesSupport end points including hardware and softwareInstall, make changes and repair of basic & industrial computer hardwareAdministration of AD/ DNS / DHCP / FS / SFTP/proxyWindows client & servers OS installation and configurationL1 support of VMware and windows environmentConfiguration & implementation of WSUS servers, Patch Management, deployment and end to end troubleshooting of servers as well client.Regular Server /storage Hardware level support and coordination with OEML1 support on network Switches /Firewalls, configuration and troubleshooting.Supporting, configuring and maintaining Antivirus solution server & end pointsbasic knowledge of Veeam backup or other backup solutionTo succeed in the above mission, you will need to have following skills/experience:Bachelors degree /Diploma in IT/ equivalentRelevant Experience 4-6 yearsGood understanding & experience of end point support, Network & server level supportsPreferred - Microsoft Certification (MCSE)/Vmware Certified or equivalent certification in relevant programs desiredSolves and documents Level 1 and sometimes Level 2 IT needs of users and productive operations associated with a ticketSupports the installation and maintenance of operating systems, software and applications within the right standards and processesManages communication with internal and external customer from the point of raising request to the resolution in partnership with other departmentsAssists external providers or vendors during certain IT activities and ensures they work in compliance with the company standardsManages IT assets (computer and communications equipment, servers, and licenses)Manages and coordinates access to IT tools while ensuring compliance with security standardsGives support to the server infrastructure, virtualization, communications, and security to guarantee its availabilityManages complex and major issues and tasksProposes and implements improvement ideasProvides training to end users and transfers knowledge to other IT membersWorks with full autonomy We are hiring for an IT Support Engineer based at NSEZ, Noida. Roles & ResponsibilitiesSupport end points including hardware and softwareInstall, make changes and repair of basic & industrial computer hardwareAdministration of AD/ DNS / DHCP / FS / SFTP/proxyWindows client & servers OS installation and configurationL1 support of VMware and windows environmentConfiguration & implementation of WSUS servers, Patch Management, deployment and end to end troubleshooting of servers as well client.Regular Server /storage Hardware level support and coordination with OEML1 support on network Switches /Firewalls, configuration and troubleshooting.Supporting, configuring and maintaining Antivirus solution server & end pointsbasic knowledge of Veeam backup or other backup solutionTo succeed in the above mission, you will need to have following skills/experience:Bachelors degree /Diploma in IT/ equivalentRelevant Experience 4-6 yearsGood understanding & experience of end point support, Network & server level supportsPreferred - Microsoft Certification (MCSE)/Vmware Certified or equivalent certification in relevant programs desiredSolves and documents Level 1 and sometimes Level 2 IT needs of users and productive operations associated with a ticketSupports the installation and maintenance of operating systems, software and applications within the right standards and processesManages communication with internal and external customer from the point of raising request to the resolution in partnership with other departmentsAssists external providers or vendors during certain IT activities and ensures they work in compliance with the company standardsManages IT assets (computer and communications equipment, servers, and licenses)Manages and coordinates access to IT tools while ensuring compliance with security standardsGives support to the server infrastructure, virtualization, communications, and security to guarantee its availabilityManages complex and major issues and tasksProposes and implements improvement ideasProvides training to end users and transfers knowledge to other IT membersWorks with full autonomy