Salesforce QA

Primary Skill: Salesforce (Must have skill - QA Salesforce) Job Description: • 2-3 years of relevant experience in Salesforce Testing.. • Proven experience as a Salesforce Quality Assurance Engineer in a SaaS or technology company.. • Experience with DevOps tools, change sets, or deployment management.. • Excellent communication skills and ability to collaborate with cross-functional teams and stakeholders.. • Strong analytical and problem-solving abilities.. • Salesforce Administrator or greater certification is a plus.. • Knowledge of testing integrations, end-to-end system processes.. • Demonstrated ability to think outside the box.. • Define Salesforce testing strategy, develop and analyze test plans, create and execute tests, communicate issues/findings, manage defects, document test results, generate test reports, conduct release readiness reviews, and review documentation. • Test planning and test execution of Salesforce Apps, Sales Cloud, Service Cloud, Community Cloud, Manufacturing cloud, Salesforce integrations and Lighting upgrades. • Analyze requirements, design documents and use cases in order develop, modify and execute test cases/scenarios to ensure functional requirements have been satisfied. • Ability to manage defect reporting and test execution tracking utilizing tools such as Jira, . • Work with developers and business analysts in a team oriented, collaborative environment to ensure quality throughout the development cycle. • Participate in all project related meetings, knowledge sessions, etc.. • Maintain documentation of test results and execution status to communicate to IT stakeholders, PM, BA, Dev, Service Manager and Service Team Lead. • Tracks quality assurance metrics such as test execution %, first time pass rate, defect densities and defect counts. • Ability to meet deadlines, deliverables, accept and manage changing priorities and address issues quickly and professionally. • Stay current on progressive technologies/self-motivation to learn new methodologies and techniques that will enhance job performance. • Coordinate and collaborate with on and offshore team members to ensure continuous delivery of work and process adherence. • Provide guidance, support, and mentoring to junior testers. • Review requirements specifications to provide timely and meaningful feedback.. • Help define, improve and implement test processes and tools.. • Strong understanding of Agile/SCRUM methodologies. • Perform thorough regression testing when bugs are resolved.. • Create test coverage documentation, test execution plans, and metrics reports.. • Create, organize, and maintain test plans, test suites, and test cases based on project requirements and acceptance criteria, and to identify and prioritize manual test cases for automation.. General Requirements • Interest in taking ownership on products and projects.. • Flexibility to meet continuously changing priorities and challenges.. • Needs to possess excellent communication and people skills.. • Ability to multitask, meet deadlines and stay calm under pressure.. • Interest in studying and learning new things..