Source description
About the role
We are looking for a Project Manager Zoho Implementation with 5-10 years of experience and responsible for administering, configuring, and optimizing Zoho applications and system infrastructure, ensuring seamless operations and process automation for business objectives. Key Responsibilities - Administer, configure, and manage Zoho applications, including Zoho CRM, Zoho Expense, Zoho Books, Zoho Creator, Zoho Analytics and related business solutions to fulfil organizational needs. - Customize Zoho apps, develop and maintain automation workflows, API integrations, and connections with third-party systems. - Oversee the day-to-day functioning, including enhancements, user access provisioning, data integrity, and application security within the Zoho suite. - Monitor Recent Features and Functions introduced by Zoho and see how it can be leveraged by our organization - Monitor system performance, conduct upgrades and updates, ensure data protection, and troubleshoot platform issues promptly. - Create documentation and process manuals and keep them current; train and support users to maximize productivity and adoption of Zoho solutions. - Generate and Analyse reports to guide business performance and process improvements. Essential Skills & Qualifications - Bachelors degree in Information Technology, Computer Science, or a related field. - 5-10 years of relevant experience in Zoho administration, or IT infrastructure management. - Strong skills in workflow design, automation, custom scripting (Deluge), and managing API connections. - Sound knowledge of security best practices, database management and backup, and user access control. - Managing enhancement projects - Hands-on experience in server administration (Windows/Linux), Active Directory, DNS, and cloud infrastructure (preferably AWS). - Excellent communication, analytical, and documentation skills. Preferred Qualifications - Zoho certifications (CRM, Creator, etc.). - Experience with IT policy management, security protocols, and compliance standards. - Familiarity with automation and DevOps tools is considered a plus. This role combines Zoho stack expertise with broader IT administration skills, supporting organization-wide digital transformation and operational excellence. We are looking for a Project Manager Zoho Implementation with 5-10 years of experience and responsible for administering, configuring, and optimizing Zoho applications and system infrastructure, ensuring seamless operations and process automation for business objectives. Key Responsibilities - Administer, configure, and manage Zoho applications, including Zoho CRM, Zoho Expense, Zoho Books, Zoho Creator, Zoho Analytics and related business solutions to fulfil organizational needs. - Customize Zoho apps, develop and maintain automation workflows, API integrations, and connections with third-party systems. - Oversee the day-to-day functioning, including enhancements, user access provisioning, data integrity, and application security within the Zoho suite. - Monitor Recent Features and Functions introduced by Zoho and see how it can be leveraged by our organization - Monitor system performance, conduct upgrades and updates, ensure data protection, and troubleshoot platform issues promptly. - Create documentation and process manuals and keep them current; train and support users to maximize productivity and adoption of Zoho solutions. - Generate and Analyse reports to guide business performance and process improvements. Essential Skills & Qualifications - Bachelors degree in Information Technology, Computer Science, or a related field. - 5-10 years of relevant experience in Zoho administration, or IT infrastructure management. - Strong skills in workflow design, automation, custom scripting (Deluge), and managing API connections. - Sound knowledge of security best practices, database management and backup, and user access control. - Managing enhancement projects - Hands-on experience in server administration (Windows/Linux), Active Directory, DNS, and cloud infrastructure (preferably AWS). - Excellent communication, analytical, and documentation skills. Preferred Qualifications - Zoho certifications (CRM, Creator, etc.). - Experience with IT policy management, security protocols, and compliance standards. - Familiarity with automation and DevOps tools is considered a plus. This role combines Zoho stack expertise with broader IT administration skills, supporting organization-wide digital transformation and operational excellence.