AVP Product Management

About IKS Health IKS Health is on a mission to enable the efficient delivery of high quality care through a combination of leading edge technology and human expertise. The IKS Care Enablement Platform enables us to deliver the chores of healthcare, across administrative, clinical, operational burdens, to enable clinicians to focus on their core Purpose: delivering great care and bringing joy and purpose back to medicine. At IKS Health, we're redefining the future of Care Enablement and creating transformative value in healthcare by empowering clinicians to build healthier communities and enabling stronger, financially sustainable enterprises. Our global team of 12,000+, including 600+ technologies and 2,600+ clinical staff, enables 150,000 clinicians to revitalize the clinician and patient experience. IKS Health is a trusted partner for more then 900 clients including the largest hospitals, health systems, and specialty groups across the United States. Profile Overview - The AVP will be responsible for conceptualizing, developing, and scaling technology-enabled solutions within the Clinical Support Services (CSS) portfolio at IKS Health. The role combines strategic ownership with hands-on execution, requiring the individual to define product vision and roadmap while actively driving both the development of new solutions and the expansion of existing products. Sitting at the intersection of product management, clinical workflow design, and client engagement, the role entails end-to-end ownership from problem discovery through commercialization and scale.The individual will play a critical role in expanding the CSS product suite and driving measurable business growth. Key Responsibilities 1. Product Strategy & Ownership - Define and drive product vision, strategy, and roadmap aligned with clinician enablement goals Identify high-impact opportunities within US healthcare workflowsConduct market research, client discovery, and competitive analysisPrioritize initiatives based on client value, scalability, and business impact 2. Product Development & Execution - Own the end-to-end product lifecycle, including building new solutions (01) and scaling and expanding existing products (1N), from ideation through launch, adoption, and continuous optimization Translate customer needs into clear product requirements and specificationsPartner with engineering, data, and design teams to build scalable solutionsEnsure seamless integration with EHRs and client systems 3. Clinical Solution Design - Deconstruct complex clinical and administrative workflows into scalable solutions Design hybrid models combining technology, automation, and human-in-the-loop processesDevelop SOPs, playbooks, and operational frameworks for scaleLeverage data and analytics to continuously improve performance 4. Commercialization & Growth - Partner with commercial teams to position and sell product capabilitiesDevelop business cases and ROI models for clientsIdentify new revenue streams, product extensions, and cross-sell opportunitiesSupport client presentations, demos, and strategic discussions 5. Client Engagement - Engage with healthcare providers to understand operational challenges Lead pilots and proof-of-concept implementationsCapture feedback and translate insights into product innovation and roadmap enhancements 6. Team Leadership - Lead and develop a team of product and solutioning professionalsDrive execution excellence across multiple concurrent initiativesMentor team members and build a high-performance, ownership-driven culture Qualifications: Experience - 12+ years of experience in product management or solutioning roles10+ years of experience in the US healthcare ecosystem, with strong exposure to provider-side clinical and administrative workflows6+ years of experience leading and managing teamsProven experience building and scaling products in clinical workflow domains such as prescription management, provider inbox/clinical messaging, document management, or care coordination workflowsExperience designing and optimizing high-volume workflow systems (task routing, triage, automation, or operational inbox management)Proven track record of owning and scaling products end-to-end (01 and 1N), from ideation through launch, adoption, and expansionProven experience working with or integrating EHR systems, with strong preference for Epic, Oracle Health (Cerner), and MEDITECHStrong experience in clinical workflow design and solutioningExperience in managing P&L or driving revenue-linked product outcomesExposure to clinical operations, quality, or p About IKS Health IKS Health is on a mission to enable the efficient delivery of high quality care through a combination of leading edge technology and human expertise. The IKS Care Enablement Platform enables us to deliver the chores of healthcare, across administrative, clinical, operational burdens, to enable clinicians to focus on their core Purpose: delivering great care