Technical Support Engineer Trainee (Chennai)

3Ding manufactures & supplies 3D Printers all over India. 3Ding is looking for Young Engineers with backgrounds in Electronics/Mechanics with problem solving skills to debug & solve problems arising in 3D Printers. With 3D Printing being a futuristic technology, working at 3Ding offers you a challenging role also establishing a excellent career path. Interview will be technically challenging. If you want a cushy job, please skip applying. Job Responsibilities involve. - Working with problematic machines (both internal & clients), debugging & resolving them fast - issues can be mechanical, electrical, electronics or software. - Should possess good written and verbal communication skills to interact with clients professionally. - Helping novice clients understand the technology & getting them started - Filing reports about the issues faced by customer and update the R&D; team with customer feedback. - Staying up to date with current trends & competition in the industry. - Should be able to work in a multidisciplinary team and should be flexible to work on weekends, when required. - Document troubleshooting and problem resolution steps for easiness of the end users. - Travel to client locations when required for installation, training & support whenever required. 3Ding | Reddx Technologies Pvt Ltd. | www.3Ding.in/careers Requirements - Candidates MUST be from Chennai (preferably in 15 mins radius of Ambattur) - Male Candidates are preferred for this job. - Bachelor's Degree in Electrical/Electronics/Mechatronics Engineering or similar can apply. - Experience of 1-2 years in the field of technical support will be a big plus. - Freshers with good communication skills, ability to grasp things quickly and effectively can apply. - Communication is the key - Excellent Oral & written (email) communication is a must. - Being Confident adds value. - Additional Technical background adds value. - Should be able to work without monitoring. Benefits Working in a startup has it's pros - - Challenging work & faster growth opportunities compared to larger corporates. - Less hierarchy & hence your ideas will be heard. - Being in technical support, you'll get chances to visit new places & connect with different kinds of people, including industry experts. - The 3D Printing industry is massive - economists predicts this industry as a next trillion dollar Industry. - A very steep learning curve. - Health Insurance Coverage. .