Hospital IT Administrator cum PRO

This is a hybrid role requiring a unique blend of technical expertise and interpersonal skills. You will be responsible for maintaining the hospital s digital infrastructure while serving as a key bridge between the hospital, its patients, and the local community. Key Responsibilities Part 1: IT Administration Infrastructure Management: Maintain and troubleshoot the hospital s Local Area Network (LAN), servers, and Wi-Fi systems. HIS/EMR Support: Provide end-user support for the Hospital Information System (HIS) and Electronic Medical Records. Ensure data backup and security. Hardware Maintenance: Manage and repair (or coordinate repairs for) desktops, printers, scanners, and CCTV systems. Inventory: Keep a detailed log of all IT assets and software licenses. Part 2: Public Relations (PRO) Patient Advocacy : Act as a first point of contact for patient grievances, ensuring concerns are addressed professionally to maintain the hospitals reputation. Community Liaison : Build and maintain relationships with local organizations, government bodies, and corporate clients. Branding & Marketing : Assist in digital marketing efforts, manage the hospital s social media presence, and coordinate local health camps or seminars. Internal Communication : Facilitate smooth communication between medical staff and administrative departments.