Source description
About the role
Network Management: Set up, configure, and maintain networks, including routers, servers, and broadband equipment. Troubleshooting: Diagnose and resolve hardware, software, and network-related problems in a timely manner. Technical Support: Provide assistance and training to end-users on how to use ICT systems and software. Security: Implement and maintain security measures to protect systems from threats like malware and unauthorized access. Documentation: Create and maintain detailed records of system configurations, maintenance activities, and troubleshooting procedures. Monitoring: Monitor system performance and identify potential issues before they impact users.