OPS 2 Technical Support (Hyderabad)

Job Information Date Opened 12/19/2022 Job Type Permanent RSD NO 6178 Industry Technology Min Experience 3 Years Max Experience 4 Years City Hyderabad State/Province Telangana Country India Zip/Postal Code 500059 Job Description Good Communication in written and verbal They need to connect with external merchants Quality of resolution Runbook to be followed Supporting merchants with API integration Testing those interfaces through postman tools Post API integration Troubleshooting based on the issue; like configuration changes and validate Work experience in Jira & Bugzilla Salesforce CRM ticket assigned Web testing API & DB testing JSON Java Script notification UI testing (10%) Shifts rotational shifts (3 shifts each day); Night shift* WFO Hyderabad; At Indium, diversity, equity, and inclusion (DEI) are core values. We promote DEI through a dedicated council, expert sessions, and tailored training, fostering an inclusive workplace. Our initiatives, like the WE@IN women empowerment program and DEI calendar, create a culture of respect and belonging. Recognized with the Human Capital Award, we're committed to an environment where everyone thrives. Join us in building a diverse, cutting-edge workplace. Indium do not solicit or accept any form of fees or payment at any stage of the hiring process. Job Information Date Opened 12/19/2022 Job Type Permanent RSD NO 6178 Industry Technology Min Experience 3 Years Max Experience 4 Years City Hyderabad State/Province Telangana Country India Zip/Postal Code 500059 Job Description Good Communication in written and verbal They need to connect with external merchants Quality of resolution Runbook to be followed Supporting merchants with API integration Testing those interfaces through postman tools Post API integration Troubleshooting based on the issue; like configuration changes and validate Work experience in Jira & Bugzilla Salesforce CRM ticket assigned Web testing API & DB testing JSON Java Script notification UI testing (10%) Shifts rotational shifts (3 shifts each day); Night shift* WFO Hyderabad; At Indium, diversity, equity, and inclusion (DEI) are core values. We promote DEI through a dedicated council, expert sessions, and tailored training, fostering an inclusive workplace. Our initiatives, like the WE@IN women empowerment program and DEI calendar, create a culture of respect and belonging. Recognized with the Human Capital Award, we're committed to an environment where everyone thrives. Join us in building a diverse, cutting-edge workplace. Indium do not solicit or accept any form of fees or payment at any stage of the hiring process.