JPC - 206102 - DevOps/SRE Engineer

Job Summary: Senior DevOps/SRE Engineer

Location: Chicago, IL or Houston, TX | Onsite 1-2 days/week | C2C | Must be authorized to work in the US without sponsorship

About the Role

Join United Airlines’ Crew Technology team as a Senior DevOps/SRE Engineer and help shape the digital future of aviation for nearly 50,000 frontline employees. This is a high-impact, hands-on position where you’ll drive the automation, scalability, and reliability of mission-critical web and mobile solutions. You’ll work alongside innovative technologists, leveraging the latest in cloud, AI, and DevOps tooling to deliver industry-leading solutions and ensure seamless operations for millions of travelers.

Responsibilities

• Lead the design and implementation of automated CI/CD pipelines using Harness, GitHub Actions, Jenkins, and related tools

• Develop and enforce DevOps best practices across development teams, focusing on automation, continuous integration, and continuous delivery

• Automate infrastructure provisioning, deployment, monitoring, and configuration management with tools like CloudFormation and Terraform

• Collaborate with development, QA, and operations to manage code releases and ensure seamless integration and delivery

• Implement robust monitoring, logging, and alerting systems using Dynatrace to maintain high availability and performance

• Integrate security best practices and compliance standards into DevOps workflows

• Develop observability dashboards and track operational metrics to drive reliability, efficiency, and continuous improvement

• Stay current with industry trends and emerging technologies, fostering a culture of learning and innovation

• Required Skills and Experience:

• Minimum 5 years of hands-on experience in DevOps, SRE, or related roles

• Bachelor’s degree in Computer Science, Engineering, or related field

• Proven expertise with Harness (top priority), GitHub, Jenkins, AWS, and Dynatrace

• Strong scripting skills in Python, Bash, or PowerShell

• Proficient with IaC tools (CloudFormation, Terraform)

• In-depth experience with containerization (Docker) and orchestration (Kubernetes)

• Track record of implementing scalable, secure, and reliable application deployments

• Solid understanding of observability, monitoring, and security within DevOps environments

• Preferred Skills:

• Advanced AWS experience

• Deep expertise with Harness and GitHub Actions

• Mastery of AWS CloudFormation

• Experience building monitoring/logging solutions with Dynatrace

Benefits

• Opportunity to work on high-visibility, enterprise-scale digital transformation projects

• Collaborative, growth-focused work culture with cutting-edge technology

• Flexible onsite schedule (1-2 days/week)

• Be part of a team driving innovation for one of the world’s leading airlines

• How to Apply: If you thrive in a fast-paced, tech-forward environment and meet the qualifications, submit your resume today. Only candidates authorized to work in the US without current or future sponsorship will be considered.