JPC - 206120 - ServiceNow Developer

Job Summary: ServiceNow Developer Location: Lakeland, FL, 33813 – United States

About the Role

Join our dynamic technology team as a ServiceNow Developer, where you will design, develop, and optimize complex ServiceNow workflows to streamline business operations and elevate user experiences. This is a high-impact role within a multi-instance, fast-paced development ecosystem, ideal for professionals passionate about workflow automation and digital transformation.

Responsibilities

• Design, develop, and configure ServiceNow workflows using Flow Designer and Workflow Editor to automate business processes

• Optimize and maintain ServiceNow applications, workflows, and integrations across multiple instances

• Collaborate with cross-functional teams to gather requirements, identify automation opportunities, and deliver scalable solutions

• Implement and manage ServiceNow integrations using REST/SOAP, JSON, and XML

• Develop and maintain client scripts, business rules, and UI policies to enhance platform functionality

• Troubleshoot and resolve technical issues, ensuring high levels of system reliability and user satisfaction

• Participate in Agile/Scrum ceremonies and contribute to continuous process improvement initiatives

• Document technical solutions and process enhancements for knowledge sharing and compliance

• Required Skills and Experience

• Bachelor’s degree or higher in Computer Science, Information Technology, or a related field

• 3–5 years of hands-on ServiceNow development experience

• Expert proficiency with Flow Designer, ServiceNow Workflow Editor, and scripting (JavaScript, Glide APIs)

• Strong command of ServiceNow data models, UI policies, business rules, and client scripts

• Demonstrated experience with integrations (REST/SOAP, JSON, XML)

• Solid understanding of SDLC and Agile methodologies

• Exceptional problem-solving, analytical, and communication skills

• Ability to excel both independently and in team-oriented, remote work environments

• Preferred Skills

• Deep motivation to drive process improvements and organizational efficiency

• Experience presenting technical solutions to leadership

• Advanced knowledge of ServiceNow Incident Management, Request Management, and Knowledge Management

• Familiarity with Automated Test Framework and vendor documentation

• Proficiency in web technologies (HTML, CSS) and advanced ServiceNow product functionality

• Experience designing applications from concept through MVP

Benefits

• Competitive compensation and comprehensive benefits package

• Flexible remote work environment with a collaborative, supportive team

• Opportunity to work on cutting-edge workflow automation projects

• Professional growth through continuous learning and exposure to large-scale ServiceNow ecosystems

• Visible impact on organizational efficiency and digital transformation

• How to Apply

• Ready to elevate your ServiceNow development career? Submit your application and resume through our careers page. Qualified candidates will be contacted promptly for next steps.

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