Desktop Support Engineer (Rangpo)

Key Responsibilities - User ID creation, modification, deactivation, unlocking, and password reset activities. - User privilege management and access rights administration. - Creation and maintenance of privilege groups. - ITSM ticket logging and closure management. - Support in SOP preparation and User Management documentation. - Date and time synchronization of manufacturing equipment. - Recipe management activities. - System backup and restoration support. - Maintaining authorized user lists. - Applying Windows security controls on manufacturing equipment. - Audit trail review support. - User management review support for QA teams. - Support during software validation activities. - CAPA and deviation handling support. - SOP training support. - Manufacturing equipment qualification support. - Technical support during machine breakdowns. - Audit trail review through Admin IDs post batch completion. - Inkjet printer message editing through Admin access. - Parameter setting modifications in machines/instruments through Admin IDs. - Monthly Moisture Analyzer calibration support. - HMI unlock activities for FBE machines through Admin access. Compensation: 25,000.00 - 30,000.00 per month Advantages: - Health insurance - Provident Fund Application Question(s): - Are you ok for rotational shifts (day/night shift) - Are you currently employed Work Location: In person .