Business Intelligence Administrator

Position: Tableau Administrator Purpose of the Position: We are seeking an experienced Tableau Administrator with 5 to 7 years of relevant admin experience in managing Tableau On-Prems and Tableau Cloud environments. The ideal candidate should have prior experience in Tableau on-prems to cloud migration and strong skills in Python or other scripting language. The candidate should also have a strong understanding of SQL, relational databases, Tableau scripting, troubleshooting, and Annual Disaster Recovery (DR) testing. The candidate must be open to working in weekly rotational night shifts Work Location : India (Infocepts location) Key Result Areas and Activities: Platform Administration & Monitoring – Oversee the end-to-end administration of Tableau Server (on-prem) and Tableau Cloud, ensuring high availability, security, and optimal performance. Implement proactive monitoring of health, reliability, and performance KPIs to detect and resolve potential issues early. Platform Upgrades & Cloud Migration – Manage on-prem Tableau version upgrades, ensuring seamless transitions with minimal disruption. Lead on-prem to cloud migrations, optimizing performance, scalability, and cost efficiency. Incident Resolution & Root Cause Analysis – Own the incident and ticket management process, ensuring quick resolution while focusing on deep root cause analysis (RCA) to prevent recurring issues. Maintain a structured approach to troubleshooting and problem management Disaster Recovery & Security Compliance – Conduct Annual Disaster Recovery (DR) testing to validate system resilience and ensure compliance with security, governance, and regulatory policies. Performance Optimization & Process Improvements – Continuously evaluate and enhance Tableau infrastructure, automation, and operational efficiencies, identifying opportunities for cost savings, optimization, and improved system reliability. Stakeholder Engagement & Communication – Act as a liaison between IT, business users, and vendors, ensuring alignment with organizational goals. Provide clear communication on platform status, enhancements, and best practices to drive adoption and efficiency. Essential skill Strong expertise in Tableau Server (on-prem) and Tableau Cloud administration. Hands-on experience in Tableau on-prem to cloud migration. Proficiency in SQL and relational databases (SQL Server/ PostgreSQL, etc.). Strong knowledge of Tableau scripting. Expertise in troubleshooting, performance tuning, and Tableau optimization. Experience in conducting Annual Disaster Recovery (DR) testing. Strong understanding of security best practices, authentication, and user management in Tableau. Must be open to working in rotational night shifts. ( Shift timings – 2PM till 10 PM and 10PM to 6 AM) Desired skill Exposure to AWS, Azure, or other cloud platforms related to Tableau deployment. Familiarity with ITIL processes for incident, problem, and change management. Experience in automating monitoring, alerting, and data extraction. Basic Tableau development skills (dashboards, visualization best practices). Knowledge of scripting for log analysis and system performance tracking. Deep problem-solving mindset focused on root cause analysis rather than temporary fixes. Familiarity with health, reliability, and availability KPIs for Tableau environments. Qualifications: Bachelor's in computer science engineering, or related field Should have 7yrs-9 yrs with 5 years of relevant experience in managing Tableau environments Qualities: Proactive & Analytical : Ability to anticipate issues and implement long-term solutions. Detail-Oriented : Strong focus on accuracy and system reliability. Problem Solver : Capability to perform deep root cause analysis and implement fixes. Process-Driven : Keen interest in process optimization and automation. Collaborative & Communicative : Ability to interact effectively with stakeholders, developers, and analysts. Adaptable & Resilient : Comfortable working in dynamic, fast-paced environments and rotational night shifts.