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About the role
As a Platform Engineer with a strong SRE/DevOps mindset joining a sustainability-focused engineering team, your role will be centered on operational excellence rather than feature development. You will be responsible for production troubleshooting, performance tuning, and platform reliability improvements, addressing complex issues escalated by Tier 1, 2, and 3 support teams. Your communication skills will be crucial for interacting confidently with senior stakeholders across engineering, product, and operations. Key Responsibilities: - Troubleshoot and resolve complex production issues across application, database, and infrastructure layers. - Diagnose and resolve software and SQL performance problems escalated by support teams. - Optimize SQL Server performance by implementing query tuning, indexing strategies, and execution plan analysis. - Define and monitor SLIs, SLOs, and error budgets to uphold platform reliability standards. - Drive platform improvements focusing on scalability, reliability, and operational health. - Develop and maintain runbooks, playbooks, and observability frameworks to reduce mean time to resolution (MTTR). - Monitor system performance and proactively identify risk areas using SolarWinds DPA, Splunk, and New Relic. - Advocate for automation of toil reduction, capacity planning, and self-healing infrastructure patterns through Terraform and CI/CD pipelines. - Manage and optimize containerized workloads using Docker and Kubernetes within Azure cloud environments. - Lead incident response, conduct root cause analysis, and participate in post-incident reviews. - Collaborate with cross-functional teams and present findings clearly to executive stakeholders. Required Skills: - 8+ years of software engineering experience with a focus on production support and SRE/platform engineering. - Proficiency in C# and .NET Core 8.0. - Deep expertise in Microsoft SQL Server including stored procedures, query optimization, and execution plan tuning. - Hands-on experience with Azure cloud services like Azure Functions, App Services, Service Bus, and AKS (Azure Kubernetes Service). - Strong experience in containerization and orchestration using Docker and Kubernetes. - Proficient in infrastructure-as-code using Terraform for cloud provisioning and environment management. - Experience in building and maintaining CI/CD pipelines using tools such as Azure DevOps or GitHub Actions. - Ability to define and operate against SLOs, error budgets, and reliability targets. - Familiarity with SolarWinds DPA, Splunk, and New Relic. - Understanding of microservices, distributed systems, and fault-tolerant architecture patterns. - Excellent verbal and written communication skills with the capability to present to executive audiences. As a Platform Engineer with a strong SRE/DevOps mindset joining a sustainability-focused engineering team, your role will be centered on operational excellence rather than feature development. You will be responsible for production troubleshooting, performance tuning, and platform reliability improvements, addressing complex issues escalated by Tier 1, 2, and 3 support teams. Your communication skills will be crucial for interacting confidently with senior stakeholders across engineering, product, and operations. Key Responsibilities: - Troubleshoot and resolve complex production issues across application, database, and infrastructure layers. - Diagnose and resolve software and SQL performance problems escalated by support teams. - Optimize SQL Server performance by implementing query tuning, indexing strategies, and execution plan analysis. - Define and monitor SLIs, SLOs, and error budgets to uphold platform reliability standards. - Drive platform improvements focusing on scalability, reliability, and operational health. - Develop and maintain runbooks, playbooks, and observability frameworks to reduce mean time to resolution (MTTR). - Monitor system performance and proactively identify risk areas using SolarWinds DPA, Splunk, and New Relic. - Advocate for automation of toil reduction, capacity planning, and self-healing infrastructure patterns through Terraform and CI/CD pipelines. - Manage and optimize containerized workloads using Docker and Kubernetes within Azure cloud environments. - Lead incident response, conduct root cause analysis, and participate in post-incident reviews. - Collaborate with cross-functional teams and present findings clearly to executive stakeholders. Required Skills: - 8+ years of software engineering experience with a focus on production support and SRE/platform engineering. - Proficiency in C# and .NET Core 8.0. - Deep expertise in Microsoft SQL Server including stored procedures, query optimization, and execution plan tuning. - Hands-on experience with Azure cloud services like Azure Functions, App Services, Service Bus, and AKS (Azure Kubernetes Service). - Strong experience in containerization and orchestration using Docker and Kubernetes. - Pro
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