Solutions Architect

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: As a Solutions Architect, you’ll lead the design and delivery of high‑quality technology solutions that support both Ingram Micro and our customers. You will guide development standards, mentor technical teams, and ensure our solutions are robust, well‑documented, and aligned to strategic business needs. In this role, your responsibilities will include: Lead the design, documentation, development, testing, and implementation of IT solutions within agreed scope, quality, and budget. Define and design technology solutions that align with enterprise architecture and customer expectations. Provide technical leadership to Developers and Business Analysts, ensuring adherence to coding standards, documentation practices, CI/CD governance, code review processes, and Agile working. Own and maintain the technical standards and tooling used by the development team, including Jira, Confluence, Miro, and AI‑assisted development tools. Support operational and customer incidents, ensuring they are resolved within SLAs and sharing knowledge to improve team capability. Provide clear delivery plans, tasks, and milestones, ensuring progress is communicated proactively to stakeholders and any risks or issues are raised early. Lead Agile/Scrum practices, including sprint planning, retrospectives, delivery cadence, and continuous improvement. Establish and maintain high‑quality technical documentation across all solutions, including architecture diagrams, test plans, and change records. Build strong, collaborative relationships with colleagues, customers, and partners to ensure successful delivery and long‑term value. Use data and feedback to improve services, processes, and team performance. Provide decision‑making information to the business and act as a trusted liaison for ongoing updates and technical insight. Support the development and performance of your team through coaching, feedback, and regular engagement. Deputise for the UK Software Services Manager when required. Always act with the customer in mind and contribute to improvements in speed, quality, cost, reliability, and flexibility. With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! Learn more at http://careers.ingrammicro.com Click Introduce Yourself above to join our talent network! It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world. What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.