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About the role
Job Title: Technical Lead ServiceNow Developer Experience: 5+ Years Location: Noida | Hyderabad | Mumbai | Pune | Bangalore About the Role We are looking for experienced ServiceNow Technical Leads to join our growing ServiceNow practice. This role is ideal for professionals who have strong hands-on development experience, technical leadership capabilities, and a passion for delivering scalable, high-quality ServiceNow solutions. We have opportunities across multiple ServiceNow modules, including but not limited to ITSM, ITOM, ITAM, GRC/IRM, SecOps, App Engine, HRSD, CSM, FSM, SPM, Integration, CMDB, Discovery, Service Portal/UI Builder , and other platform capabilities. Key Responsibilities Design, develop, and implement scalable ServiceNow solutions aligned with business requirements. Lead technical design discussions and provide solution recommendations following ServiceNow best practices. Develop and customize applications using platform capabilities including scripting, workflows/Flow Designer, integrations, UI customization, and automation. Collaborate with business stakeholders, architects, functional consultants, and project teams throughout the implementation lifecycle. Perform code reviews and ensure adherence to coding standards, governance, and platform best practices. Troubleshoot complex technical issues and provide effective solutions. Mentor and guide junior developers while driving technical excellence within the team. Participate in technical estimations, solution design, sprint planning, and deployment activities. Build and maintain integrations with external applications using REST, SOAP, IntegrationHub, or other integration technologies. Stay updated with the latest ServiceNow features, releases, and platform capabilities. Required Skills 5+ years of hands-on experience in ServiceNow development. Strong expertise in one or more ServiceNow modules such as ITSM, ITOM, ITAM, GRC/IRM, App Engine, HRSD, CSM, SecOps, FSM, SPM, or related platform applications. Strong knowledge of JavaScript, Glide APIs, Client Scripts, Business Rules, Script Includes, UI Policies, UI Actions, ACLs, Flow Designer, IntegrationHub, and Service Catalog. Experience developing scoped applications and custom solutions on the ServiceNow platform. Hands-on experience with REST/SOAP APIs and third-party integrations. Good understanding of ServiceNow platform architecture and data model. Experience working in Agile/Scrum development environments. Strong analytical, problem-solving, and communication skills. Ability to lead technical discussions and mentor team members. Preferred Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD). Module-specific ServiceNow certifications are an added advantage. Experience working on ServiceNow implementation, migration, upgrade, or enhancement projects. Exposure to AI, automation, GenAI, Virtual Agent, or Now Assist capabilities is a plus. Why Join Us? Work on enterprise-scale ServiceNow transformation programs. Opportunity to work across diverse ServiceNow products and industry domains. Exposure to the latest ServiceNow technologies and platform innovations. Collaborative work environment with strong technical learning and career growth opportunities. Continuous learning through certifications, training, and challenging projects.
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