Source description
About the role
Required Skills Good knowledge of Windows 10/11 installation and troubleshooting. Hands-on experience with desktop and laptop hardware. Basic networking knowledge (TCP/IP, DNS, DHCP, LAN, Wi-Fi). Knowledge of Microsoft Office 365 and Outlook configuration. Printer installation and troubleshooting. Basic understanding of Active Directory and user management. Remote support tools (AnyDesk, TeamViewer, Remote Desktop). Good communication and customer-handling skills.