Client Support Manager

As a Client Support Manager at Inside The Box (ITB), you will play a vital role in ensuring excellent customer satisfaction by actively engaging with clients and providing effective support. Your responsibilities will include: - Responding to customer issues promptly and efficiently - Managing client relationships to foster long-term collaborations - Offering technical assistance when required - Gathering insights for improvement through data analysis You will be working full-time on-site at Vasant Vihar, with a unique schedule of 3 days a week in the office and 2 days working from home. Additionally, team members will collaborate on Fridays, Saturdays, and Sundays. Qualifications required for this role include: - Ability to manage multiple chats and priorities simultaneously - Familiarity with food-tech platforms such as Swiggy, Zomato, and POS systems is advantageous Inside The Box (ITB) is a leading provider of specialized marketing solutions for restaurant brands, with a strong track record in the food and beverage industry. The company's remarkable growth is a testament to its emphasis on quality, trusted partnerships, and delivering impactful results to its clients. As a Client Support Manager at Inside The Box (ITB), you will play a vital role in ensuring excellent customer satisfaction by actively engaging with clients and providing effective support. Your responsibilities will include: - Responding to customer issues promptly and efficiently - Managing client relationships to foster long-term collaborations - Offering technical assistance when required - Gathering insights for improvement through data analysis You will be working full-time on-site at Vasant Vihar, with a unique schedule of 3 days a week in the office and 2 days working from home. Additionally, team members will collaborate on Fridays, Saturdays, and Sundays. Qualifications required for this role include: - Ability to manage multiple chats and priorities simultaneously - Familiarity with food-tech platforms such as Swiggy, Zomato, and POS systems is advantageous Inside The Box (ITB) is a leading provider of specialized marketing solutions for restaurant brands, with a strong track record in the food and beverage industry. The company's remarkable growth is a testament to its emphasis on quality, trusted partnerships, and delivering impactful results to its clients.