Source description
About the role
This is not a people-only management role: TLs are the deepest technical resource on shift,personally handling P1 / P2 incidents,root cause analysis,and complex L3 work,with required US-hours overlap so a senior technical decision-maker is available throughout the US business day Lead a pod of 4 7 engineers (Sr Ops,Ops,L1 Triage) across Night,Day,and Overlap shifts
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