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About the role
Trainee - Cloud Engineer • Responsible for handling L1 tickets in the queue for all our managed services clients. • Develop strong cloud knowledge to support client environment with understanding of networking and compute and storage within Azure IaaS. • Monitoring and optimizing cloud resources for performance, scalability, and cost efficiency. • Troubleshooting and resolving issues related to cloud infrastructure and services. • Conducting performance tuning and capacity planning for cloud-based applications. • Participating in the evaluation and selection of cloud technologies and services. • Documenting processes, procedures, and configurations related to cloud infrastructure. • Tier-1 support and troubleshooting of faults, alarms. • Daily, weekly, monthly report generation. • Azure Certification or Training is a must • Monitor Cloud Services platforms for availability and uptime .
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