Desktop Support Engineer

Job Role : Desktop Support Engineer inTechNative is seeking motivated Desktop Support Engineer Experience : Fresher Location : Mumbai (Onsite) Role Overview We are seeking a motivated Desktop Support Engineer to join our dynamic team at Care Infotech. This role is crucial for maintaining the smooth operation of our IT infrastructure and ensuring our clients receive seamless support. As a Fresher, you will have the opportunity to learn, grow, and contribute directly to our service delivery excellence, gaining hands-on experience in a supportive environment. This is an excellent entry-level position for individuals eager to build a career in IT support and develop foundational technical skills. Key Responsibilities Respond to and resolve IT support tickets in a timely manner. Install , configure, and maintain hardware and software. Diagnose and troubleshoot technical issues for end-users. Assist with user account management and access control. Document technical procedures and solutions. Collaborate with senior team members on complex issues. Provide basic network troubleshooting support. Maintain IT inventory and asset management. Required Qualifications Required: Foundational knowledge of computer hardware and operating systems (Windows, macOS). Required: Basic understanding of networking concepts (TCP/IP, DNS, DHCP). Familiarity with common software applications and productivity suites. Strong problem-solving and analytical skills. Excellent communication and interpersonal abilities. Eagerness to learn and adapt to new technologies. Preferred Skills Customer Service Experience in a customer-facing role is a plus. Troubleshooting Aptitude for identifying and resolving technical issues efficiently. IT Certifications Basic certifications like CompTIA A+ are advantageous. Ticketing Systems Exposure to helpdesk ticketing software. What We Offer Mentorship from experienced IT professionals. Structured training and development programs. Exposure to diverse IT environments and technologies. Collaborative and supportive team culture. Opportunity to grow within a leading IT service provider. Competitive contract compensation. About the Company Care Infotech is a prominent after-sales support service provider in Mumbai, dedicated to developing and implementing robust IT solutions for companies of all sizes. We pride ourselves on building lasting client relationships by delivering timely and efficient service , partnering with top IT majors to offer best-of-breed solutions that address both current and future needs. Our ever-ready attitude and deep understanding of corporate IT demands have led us to successfully complete numerous prestigious projects. Join Us If you are a proactive individual with a passion for technology and a desire to kickstart your IT career, this is the perfect opportunity for you. Join a team that values learning, collaboration, and client success. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.