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About the role
As a Technical Support Specialist at Intelligible Tech Solutions Pvt. Ltd. in Mumbai, your role will involve providing support for home automation and network solutions. You will be responsible for troubleshooting hardware and software issues for channel partners, specifically related to systems like Savant, Control4, and KNX. Your strong analytical and communication skills will be vital in ensuring high levels of customer satisfaction. Key Responsibilities: - Provide technical support expertise in Savant, Control4, RTI, or Creston systems - Offer technical support expertise in KNX or Lutron lighting systems - Utilize excellent troubleshooting skills to resolve issues effectively - Apply strong analytical skills for problem-solving - Demonstrate a proven ability to provide exceptional customer support Qualifications Required: - Degree or diploma in a relevant technical field - Proficiency in using tools such as Savant, Control4, RTI, Creston, KNX, and Lutron lighting systems Please note: This is a great opportunity to work in a small, specialized niche service and distribution company with a focus on home automation and network solutions. Join our team and contribute to providing top-notch technical support to our channel partners for a range of cutting-edge systems. As a Technical Support Specialist at Intelligible Tech Solutions Pvt. Ltd. in Mumbai, your role will involve providing support for home automation and network solutions. You will be responsible for troubleshooting hardware and software issues for channel partners, specifically related to systems like Savant, Control4, and KNX. Your strong analytical and communication skills will be vital in ensuring high levels of customer satisfaction. Key Responsibilities: - Provide technical support expertise in Savant, Control4, RTI, or Creston systems - Offer technical support expertise in KNX or Lutron lighting systems - Utilize excellent troubleshooting skills to resolve issues effectively - Apply strong analytical skills for problem-solving - Demonstrate a proven ability to provide exceptional customer support Qualifications Required: - Degree or diploma in a relevant technical field - Proficiency in using tools such as Savant, Control4, RTI, Creston, KNX, and Lutron lighting systems Please note: This is a great opportunity to work in a small, specialized niche service and distribution company with a focus on home automation and network solutions. Join our team and contribute to providing top-notch technical support to our channel partners for a range of cutting-edge systems.