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About the role
Assist in the customization, configuration, and maintenance of Salesforce applications. Support the implementation of new Salesforce solutions, features, and workflows. Perform basic data management tasks such as importing, exporting, and cleaning data within Salesforce. Troubleshoot and resolve user issues related to Salesforce applications. Collaborate with team members to gather requirements and create documentation for new projects. Assist in creating and maintaining reports and dashboards to support business needs. Participate in testing and quality assurance to ensure the reliability of solutions. Qualifications and Skills: Education: Currently enrolled in or recently graduated from a degree program in Computer Science, Information Technology, or a related field. Technical Knowledge: Basic understanding of Salesforce, including navigation, object management, and reporting. Familiarity with Salesforce Lightning Experience and its features is must. Problem-Solving: Ability to analyze and troubleshoot basic Salesforce issues. Communication: Strong verbal and written communication skills. Team Player: Willingness to collaborate with others and learn from experienced team members. Adaptability: Interest in learning new Salesforce tools, technologies, and best practices.
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