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About the role
Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues related to software applications. Collaborate with cross-functional teams to identify and implement solutions. Develop and maintain technical documentation and knowledge base articles. Analyze customer feedback and provide recommendations for process improvements. Stay current with industry trends and emerging technologies. Job Requirements Bachelor's degree in Computer Science, Engineering, or a related field. Proven experience in technical support and engineering. Strong understanding of software applications and operating systems. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and troubleshooting skills. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.