Senior Manager Network Engineering

Key Responsibilities Network Operations & Incident Management Lead 247 network operations coverage from Bangalore, managing on-call rotations and escalation procedures across US, EMEA, and APAC time zones Drive incident triage and resolution for network outages, circuit failures, BGP peering issues, packet loss, and latency events Own incident communication with internal stakeholders and external clients (e.g., Ameriprise, Macquarie, Envestnet, Citi) during network events Coordinate with managed network providers (Aquablue, Lumen, Masergy/Cato) and carrier NOCs to resolve circuit-level issues Monitor network health using LogicMonitor and other tools; reduce alert noise and improve signal-to-noise ratio Firewall, Routing & Switching Execute firewall changes on Cisco ASA, Palo Alto, and FortiGate platforms, including ACL modifications, NAT rules, object-group configurations, and security policy updates Configure and troubleshoot BGP (eBGP/iBGP), OSPF, and static routing across multi-site data center and extranet switching fabrics Manage F5 BIG-IP load balancer configurations including VIP creation, pool management, SSL profiles, and health monitors Maintain Cisco Nexus (N9K) data center switching infrastructure and Cisco ISR/4400-series WAN routers Client Connectivity & Extranet Management Manage a portfolio of 50+ client MPLS, VPN, and point-to-point circuits supporting financial services data exchange (SFTP, API, FIX) Coordinate circuit installations, failover testing, and bandwidth upgrades with Aquablue, Lumen, and client networking teams Maintain and update the client connectivity portfolio documentation, including NAT mappings, BGP configurations, and failover procedures Serve as a technical escalation point for Zendesk tickets routed to the Networking and FSM Client Connectivity queues Change Management & Compliance Author and execute network change requests in Jira Change Management (CHM), including detailed maintenance plans, backout plans, and risk assessments Coordinate change approvals with VP Platform Solutions, CISO, and operations leadership Ensure all changes follow InvestClouds change management lifecycle: submission risk assessment approval execution validation closure Maintain network documentation, topology diagrams, and IP address management (IPAM) records Cloud & Hybrid Network Operations Support AWS network operations including VPC management, Transit Gateway routing, Direct Connect circuits (10 Gbps from Tampa and Denver), and Security Groups Participate in the Digital Wealth AWS migration program executing network buildout for Landing Zone, Palo Alto VM-Series firewall deployment, and inter-region TGW peering Manage hybrid connectivity between on-premises data centers and AWS/cloud environments Office & Corporate Network Oversee regional office network infrastructure in Bangalore, including Meraki wireless, Cato SASE, and ISP management (TATA, Sify) Coordinate with Corporate Tech Support on office network issues, firmware upgrades, and vendor escalations (Meraki TAC) Support network operations for global offices (London, JFK, Singapore, Los Angeles, Toronto) as needed Infrastructure Lifecycle & Refresh Participate in network hardware refresh programs, including Cisco Nexus switch upgrades, ASA firewall replacements, and Palo Alto migrations Track hardware end-of-life/end-of-support dates for network equipment and flag risk items Support rack-and-stack coordination with data center operations teams in Tampa and Denver Team Leadership & Development Build and manage the Bangalore-based Network Operations team, scaling headcount in alignment with business needs Establish standard operating procedures (SOPs) for common network operations tasks Drive knowledge transfer between the US-based network engineering team and the Bangalore operations team Mentor engineers on Cisco, Palo Alto, F5, and AWS networking technologies Manage team performance, development plans, and on-call scheduling - Qualifications Required 10+ years of progressive experience in enterprise network engineering and operations, with at least 3 years in a management role Deep hands-on expertise with Cisco Nexus (NX-OS), Cisco ASA, and Cisco IOS/IOS-XE platforms Strong proficiency in BGP, OSPF, and MPLS routing protocols in multi-site WAN environments Experience managing Palo Alto Networks next-gen firewalls (PAN-OS) and/or FortiGate firewalls Working knowledge of F5 BIG-IP load balancers (LTM), including VIP configuration, SSL offloading, and health monitoring Experience with AWS networking (VPC, Transit Gateway, Direct Connect, Security Groups, Route Tables) Familiarity with ITSM/ticketing workflows (Zendesk, Jira) and formal change management processes Experience working in financial services or other regulated industries with strict change control and compliance requirements Excellent written and verbal communication skills; comfort interfacing with US-based leadership during K