Product Owner, General

As a Product Owner at InvoiceCloud, you will play a crucial role in leading a dedicated scrum team to deliver platform enhancements driven by customer needs across various verticals. Your responsibilities will include: - Backlog Ownership & Prioritization: - Maintain a clear, outcome-aligned backlog for the scrum team, ensuring each item is well-defined and tied to a specific customer or business problem. - Translate customer needs, stakeholder input, and data insights into user stories and acceptance criteria. - Keep at least three sprints of groomed, prioritized work consistently prepared for the team to plan ahead without interruption. - Balance competing priorities across verticals and customer engagements and adjust the backlog as new commitments emerge. - Ensure the team understands the rationale behind priorities and how work contributes to platform quality and customer outcomes. - Execution & Delivery: - Lead sprint planning, backlog refinement, and sprint reviews with precision and preparation. - Ensure shipped features meet acceptance criteria, quality standards, and intended use cases. - Partner with engineering and UX to deliver incremental improvements rather than large, risky releases. - Manage delivery against tight, customer-driven timelines without sacrificing quality or accumulating unnecessary technical debt. - Experimentation & Analytics: - Monitor released features, track key performance indicators, and drive corrective actions when results fall short. - Use product analytics, behavioral data, and qualitative input to understand customer interactions with the platform. - Customer & Workflow Understanding: - Develop a broad understanding of workflows and pain points across the verticals served by InvoiceCloud. - Represent customer needs during product discussions and decision-making. - Participate in customer interviews, usability sessions, and frontline team conversations to stay grounded in real-world experience. - Cross-Functional Collaboration: - Work with business stakeholders, engineering, design, data, and support teams to ensure alignment and smooth execution. - Partner with the Product Manager to keep the roadmap, vision, and team-level priorities tightly connected. - Collaborate with operations and enablement teams to support adoption and rollout of new platform capabilities. Qualifications Required: - Education: BA/BS degree required; technical, business, or quantitative fields preferred. - Experience: 25 years as a Product Owner, Business Analyst, or related product role in a SaaS environment. Hands-on experience with Agile/Scrum teams; CSPO or similar certification preferred. - Skills: Strong backlog management and sprint execution skills; familiarity with Agile/Scrum team operation. Proven ability to articulate customer problems, define user stories, and translate requirements into actionable work. Ability to thrive under deadline pressure and analyze data to justify priorities and evaluate feature impact. InvoiceCloud aims to provide equal employment opportunities to all employees and applicants without discrimination based on various factors. If you require accommodations during the application process, please contact jobs@invoicecloud.com. As a Product Owner at InvoiceCloud, you will play a crucial role in leading a dedicated scrum team to deliver platform enhancements driven by customer needs across various verticals. Your responsibilities will include: - Backlog Ownership & Prioritization: - Maintain a clear, outcome-aligned backlog for the scrum team, ensuring each item is well-defined and tied to a specific customer or business problem. - Translate customer needs, stakeholder input, and data insights into user stories and acceptance criteria. - Keep at least three sprints of groomed, prioritized work consistently prepared for the team to plan ahead without interruption. - Balance competing priorities across verticals and customer engagements and adjust the backlog as new commitments emerge. - Ensure the team understands the rationale behind priorities and how work contributes to platform quality and customer outcomes. - Execution & Delivery: - Lead sprint planning, backlog refinement, and sprint reviews with precision and preparation. - Ensure shipped features meet acceptance criteria, quality standards, and intended use cases. - Partner with engineering and UX to deliver incremental improvements rather than large, risky releases. - Manage delivery against tight, customer-driven timelines without sacrificing quality or accumulating unnecessary technical debt. - Experimentation & Analytics: - Monitor released features, track key performance indicators, and drive corrective actions when results fall short. - Use product analytics, behavioral data, and qualitative input to understand customer interactions with the platform. - Customer & Workflow Un