Lead Consultant | Infrastructure-Contact Center | IVR Concepts

POC: Raju Job Details: · Job title: Lead Consultant | Infrastructure-Contact Center | IVR Concepts · Work Location with Zip code: Corpus Christi, TX 78401 · Duration of the project: 6 Months · This role requires any travel (Yes/No): NO · Please confirm if this would be onsite from day one OR Initial remote for 2-3 months, and then expect the candidate to work from the office OR 100% Remote: Onsite from day one · Is this a 100% remote role? NO · Vendor rate range: $72.50 · Minimum years of experience required: 10+ Years · Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview · Education Qualification required: BE Must have skills: Amazone connect LLM Python, Lambda Detailed Job Description: Design, build, and support Contact Center solutions, with a strong focus on cloud-based customer experience platforms. Develop and customize Amazon Connect integrations, call flows, reporting, and omnichannel capabilities. Collaborate with cross functional teams to deliver scalable, secure, and high performing contact center solutions. Amazon Connect, Python, Lambda, LLM Assisted NLU Minimum years of experience: 10+ years Education: Bachelor's or Master of Engineering The top 3 responsibilities would expect the Subcon to shoulder and execute: Develop and customize Amazon Connect integrations, call flows, reporting, and omnichannel capabilities Project Code: ADT for ENGNE at INFCITYPRK6