Technology Lead | Infra_ToolAdministration-ITSM | ServiceNow

Job title - ServiceNow HRSD Technical Consultant Work location - Any location in USA/Canada (Resource must be available in EST time zone) Any infosys dc office Is it Hybrid, onsite or remote position - Hybrid Tentative Start date - 1st August Contract duration - 5 Months Vendor rate - $70.30 Detailed JD (Roles and Responsibilities) Technical Consultant: Configure/build HRSD solution, implement workflows, develop integrations, enhance Employee Center, support testing Deliver Action Item Aggregation across SuccessFactors, CSOD, Concur Enable Enterprise Integrations (real-time / near real-time) Implement HR Workflow Automation Configure Virtual Agent + Teams integration Enhance Employee Center UX & navigation Support SIT, UAT, regression testing, and defect resolution Participate in Agile delivery (sprints, workshops, design sessions) Support cutover, go-live, and knowledge transfer Total Experience: 8 to 12 years Relevant Experience: 8 to 12 years Mandatory skills Hands-on ServiceNow HRSD configuration & development Employee Center configuration (UI, access, navigation) Workflow automation, catalog items, case management Integration development (REST/API, IntegrationHub) Desired skills Configured HRSD solution (forms, workflows, automation) Employee Center enhancements (UX, action items, navigation) Developed integrations with external systems Unit/SIT support, defect fixes, deployments Documentation and knowledge transfer Interview mode - In person/Virtual - Virtual interview How many rounds of interview - 2 Project Code: Managed Services for end to end Infra se