Solutions Analyst

Job Purpose Supports the Commercial Solutions Manager in identifying, designing, prototyping, and implementing practical technology solutions that address business needs and drive measurable impact. Acts as a tech-savvy business enabler who translates operational requirements into scalable, cost-effective digital solutions using low-code/no-code tools, automation platforms, analytics, and structured problem-solving approaches. Key Result Responsibilities Business Analysis & Requirement Structuring Work closely with business teams to document processes, pain points, and opportunity areas. Translate business needs into structured functional requirements and solution outlines. Identify automation and digitalization opportunities. Solution Design & Prototyping Design and build MVPs using low-code/no-code platforms, automation tools, dashboards, or workflow systems. Develop proof-of-concepts before full-scale IT development. Ensure solution design considers scalability, performance, and integration needs. Scalability & Performance Metrics Define and track KPIs related to adoption, performance, cost savings, automation rates, and ROI. Analyze scalability indicators such as: Volume handling capacity, User growth impact, Process cycle time, Cost per transaction.Flag technical or operational bottlenecks early. Key Result Responsibilities-Continued Process Optimization Map and optimize workflows to eliminate inefficiencies. Apply structured problem-solving methodologies. Recommend process improvements supported by digital tools. Data Analysis & Insight Generation Extract and analyze operational and commercial data. Use data to validate impact of implemented solutions. Governance & Documentation Maintain clear documentation of solutions, workflows, metrics, and dependencies. Ensure compliance with IT governance, data security, and architectural standards. Support handover to development teams when scaling beyond MVP stage. Continuous Improvement Monitor solution performance post-implementation. Suggest iterations and optimizations. Stay updated on emerging tools and cost-efficient technologies. Qualifications (Academic, Training, Languages) Bachelors degree in business, Technology, Information Systems, Engineering, or related fieldStrong Understanding of Business Process Mapping & OptimizationStrong Knowledge of Low-Code / No-Code Solution Development.Exposure to low-code/no-code tools, workflow automation platforms, or data visualization tools. Work Experience 36 years of experience in business analysis, solution analysis, digital transformation, or technology-enabled operations.Experience working in structured IT or digital environments (aviation industry is a plus). .