Source description
About the role
Sr SAP BI/BO Consultant1 AMS Support & Incident Management Provide L2/L3 support for SAP BO/BI issues Troubleshoot and resolve: Report failures (Web Intelligence, Crystal Reports) Data inconsistencies between ECC and BW Job failures (ETL / data loads)
Manage SLA-driven tickets via tools like ServiceNow / JIRA 🔹 Reporting & Dashboard Support Support and enhance reports built using: SAP BusinessObjects (WebI, Crystal Reports) SAP BW Queries (BEx)
Validate report data against ECC tables (e.g., VBAK, BKPF, MARA) Ensure business-critical reports are always available and accurate 🔹 Change Requests & Enhancements Implement minor enhancements / CRs : Modify existing reports Create new queries or dashboards
Prepare functional/technical specifications Coordinate with development teams for implementation 🔹 Data & ETL Monitoring Monitor and support: Data loads (InfoPackages, DTPs, Process Chains) Delta loads from ECC to BW
Identify and fix: Data load failures Performance bottlenecks
🔹 Performance Optimization Optimize: Slow-running reports BW queries and data models
Improve query performance using: Aggregates Indexing Query design best practices
🔹 Integration with ECC Strong understanding of ECC data sources: FI, SD, MM modules
Validate extractors and data flow from ECC to BW/BO Handle issues related to: LO Cockpit Generic extractors Delta mechanisms
🔹 Testing & Transport Management Perform: Unit Testing Integration Testing UAT support
Manage transports across landscapes (DEV → QA → PROD) 🔹 Documentation & Knowledge Management Maintain: Technical documentation KT documents Report catalogs
Support knowledge transfer sessions 🔹 Continuous Improvement Identify opportunities to: Automate reporting Improve data quality Enhance user experience
🧠 Required Skills & Experience ✔ Experience 6–12 years of SAP BO/BI experience Strong exposure to ECC AMS / Support projects Experience in handling production support environments ✔ SAP BO Skills Hands-on with: Web Intelligence (WebI) Crystal Reports Universe Design (IDT / UDT)
Experience in report scheduling and publication ✔ SAP BW Skills Strong knowledge of: BW Data Modeling (InfoObjects, DSOs, InfoCubes) BEx Queries Process Chains
Experience in: Data extraction from ECC Delta handling
✔ Technical Skills Knowledge of: SQL / database concepts ECC tables (FI, SD, MM)
Understanding of: Data warehousing concepts ETL processes
✔ Tools & Methodologies ITSM tools: ServiceNow / JIRA / Remedy
Exposure to: SAP Solution Manager (nice to have)
🏆 Good to Have Exposure to: SAP BW on HANA / BW/4HANA SAP Analytics Cloud (SAC)
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