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About the role
As an IT Support professional at our company, your role will involve providing support and solutions related to Cisco Voice technologies. Your key responsibilities will include: - Having experience in Cisco Voice Support and acting as a Technical lead for providing solutions and handling escalations - Demonstrating a good understanding of L2/L3 switched campus environments - Configuring and troubleshooting end-to-end QoS for various Cisco technologies such as Call Manager, Unity, UCCX, SRST, Gateways, conferencing, and LDAP integration - Deploying new Virtual machines as required - Having strong hands-on experience with VoIP and Unified Communications technologies - Experience with Cisco Emergency Responder, Cisco SME, Unified Attendant Console, and familiarity with Skype will be a plus - Configuring, troubleshooting, training, and providing support to customers at their premises - Working in rotating shifts as part of the team Qualifications required for this role include: - Educational background in B.SC/Diploma/BE in IT/Telecommunication/Computer Science - Certifications in Radio, Voice, Data & Networking If you are interested in this opportunity, please send your updated profile to hr@jampottech.com. As an IT Support professional at our company, your role will involve providing support and solutions related to Cisco Voice technologies. Your key responsibilities will include: - Having experience in Cisco Voice Support and acting as a Technical lead for providing solutions and handling escalations - Demonstrating a good understanding of L2/L3 switched campus environments - Configuring and troubleshooting end-to-end QoS for various Cisco technologies such as Call Manager, Unity, UCCX, SRST, Gateways, conferencing, and LDAP integration - Deploying new Virtual machines as required - Having strong hands-on experience with VoIP and Unified Communications technologies - Experience with Cisco Emergency Responder, Cisco SME, Unified Attendant Console, and familiarity with Skype will be a plus - Configuring, troubleshooting, training, and providing support to customers at their premises - Working in rotating shifts as part of the team Qualifications required for this role include: - Educational background in B.SC/Diploma/BE in IT/Telecommunication/Computer Science - Certifications in Radio, Voice, Data & Networking If you are interested in this opportunity, please send your updated profile to hr@jampottech.com.