Source description
About the role
Enterprise Telephony and Networking IP Telephony, Integrated Voice Response solution. Call Centre & corporate Voice Networking on Avaya/ Cisco Media servers. Good Communication skills to discuss and understand issues, requirements with customers with direct one on one communication or over phone/mails. Hands-on experience with Cisco 4000/8000 series Gateways. Expertise in SIP, H.323, MGCP, and PRI configurations. Learning of Avaya/ Cisco or Third Party SIP Based IP based IP Telephony features and configuration. Configure Cisco 4000/8000 series Voice Gateways, SIP Trunks, Analog, and PRI Lines. Integrate Voice Gateways with CUCM and monitor performance.