IT Assistant

JAY JAY MILLS is looking for IT Assistant to join our dynamic team and embark on a rewarding career journey. As an IT Assistant, you will play a crucial role in supporting the organization's IT infrastructure and ensuring the smooth operation of day-to-day IT activities. Your responsibilities will include providing technical assistance, troubleshooting issues, and assisting in the maintenance of IT systems. Responsibilities:User Support:Provide first-level technical support to end-users, addressing hardware and software issues promptly Assist users with login, password resets, and basic IT troubleshooting Hardware Maintenance:Assist in the installation, configuration, and maintenance of computer hardware, including desktops, laptops, printers, and other peripherals Conduct routine checks to ensure hardware functionality Software Support:Install, configure, and update software applications Troubleshoot and resolve software-related issues reported by users Network Assistance:Assist in the configuration and maintenance of local area networks (LANs) Troubleshoot basic network connectivity issues Documentation:Maintain accurate records of IT equipment, software licenses, and user accounts Document troubleshooting procedures and solutions for future reference IT Security:Assist in implementing and maintaining IT security measures, including antivirus software and firewall configurations Monitor for and report any security-related incidents Procurement Support:Assist in the procurement of IT hardware and software Coordinate with vendors for the timely delivery of IT equipment Meeting Support:Provide technical support for meetings, including setting up audio-visual equipment and troubleshooting technical issue