Source description
About the role
Key Responsibilities: Provide first and second-level technical support for desktops, laptops, printers, and mobile devices Install, configure, and maintain operating systems (Windows/macOS) and standard applications Troubleshoot hardware, software, and basic network issues Respond to service desk tickets, emails, and walk-in support requests within SLA Perform system upgrades, patches, and routine maintenance Set up and support user accounts, email, VPN, and access rights Maintain IT asset inventory and documentation Escalate unresolved issues to higher-level support teams when necessary Assist with onboarding/offboarding of employees (device setup, access provisioning) Compensation: 15,000.00 - 30,000.00 per month Work Location: In person .