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About the role
Stipend: 15k / month Work mode : Hybrid
Greetings from Saira Jobs!
We are currently recruiting for a 'Information Analyst' on behalf of our partner. Explore the opportunity below and apply today if you meet the qualifications!
Key Responsibilities: Data Collection: Gather data from various sources, including monthly SLA reporting, Raw data files, BI Dashboards, Transformation benefits. Data Analysis: Analyze SLA data / Transformation benefits to identify patterns, and insights that can help propose changes on SLA metrics as well as to control Transformation project benefit realization. Reporting: Generate and present reports on SLA performance, Transformation benefits including metrics such as CSAT/resource utilization and Benefit realization. Documentation: Prepare and maintain documentation related to data analysis processes and findings.
Education: Bachelor’s degree in related field. | Fresher Skills and Qualifications: Technical Skills: Proficiency in data analysis tools and software (e.g. MS Word, Excel, PowerPoint, Power BI, MS Access, Copilot etc.). Analytical Skills: Strong ability to analyze complex data sets and generate actionable insights. Communication Skills: Excellent verbal and written communication skills to present data findings effectively.
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