Manager, Intelligent Automation

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward We are looking for an Intelligent Automation Technical Manager for our JBS Business as part of our Global Business Excellence and Transformation team The core role responsibilities and delivered outcomes are helping us build out the Automation capability for the organization and supporting the design delivery maintenance of Automation solutions to support our customers as well as supporting the delivery of a broad array of technology initiatives for JBS About JLL We re JLL We re a professional services and investment management firm specializing in real estate We help organizations around the world achieve their ambitions by owning occupying and investing in real estate If you re looking to step up your career JLL is the perfect professional home At JLL you ll have a chance to innovate with the world s leading businesses put that expertise into action on landmark projects and work on game-changing real estate initiatives You ll also make long-lasting professional connections through sharing different perspectives and you ll be inspired by the best We re focused on opportunity and want to help you make the most of yours Achieve your ambitions - join us at JLL Role Purpose The Intelligent Automation Technical Manager for JBS role requires working collaboratively with teams and sponsors to design implement and execute through transformational change efforts of varying size and complexity This role will utilize technical and change management principles and tools to focus on driving financial results for our workstreams ensuring that deliverables are tangible and constructed in such a way as to support the strategy execution What this job involves Key responsibilities include Responsible for design development run support and maintenance of RPA UDA solutions Be a subject matter expert in Automation primarily RPA technologies but also other low code no code technologies along with Python from an design delivery maintenance perspective Be accountable for design development execution of RPA UDA solutions including building internal capability and or partnering with a vendor to bring on board best in class automation RPA build capability in JBS Responsible to design developing and implement RPA UDA solutions using Automation Anywhere A360 to streamline processes and maximize efficiency Design automation processes as per the operational needs of the organization and using Work Load Management for scalability Scripting coding in RPA tool to resolve automation issues Review the code and the design and also provide expertise in the development and integration of systems Configure new automation with efficient and easily understandable automation tools Document the automation procedures Collaborate with the RPA Governance on best practices and code reviews Participate in training businesses on the use of RPA technologies and in automation best practice Participate in technical discussions and develop strategies to solve technical challenges Analysis root cause for an error incident Support the identification of the over-arching framework to deliver RPA from inception to maintenance and ongoing monitoring of RPA digital worker performance Work closely with technology to embed a holistic Automation SDLC that integrates and operates effectively with technology infrastructure requirements Build and maintain effective communications with key stakeholders cross functional leaders and project team members Be accountable for delivering agreed internal client benefits Coach and guide project team members where necessary Drive a culture of process re-engineering into automation solution design Model and develop robotic process to reduce manual processes and improve employee productivity Implement best practices to reduce complexity improve scalability reusability security and increase efficiency through standardisation Provide support in performing QA testing and supporting User Acceptance Testing as needed whilst establishing the broader capability Ensure robust governance and regular report out to achieve all defined outcomes within defined timeframe Every day is different and in all these activities we d encourage you to show your ingenuity Sound like you To apply you need to be have The Candidate The successful candidate will combine the ability to work with multiple teams workstreams with prior experience delivering the benefits of transformational change The .