Product Manager - Customer Onboarding (Agentic AI Specialist)

Role Overview: You will play a crucial role in shaping the future of product innovation by delivering customer-centric solutions that drive value, enable successful launches, and improve client outcomes as a Product Manager in the Consumer Banking team. Your main responsibilities will include leading the development of new offers, shopping, and account opening capabilities, as well as managing the end-to-end product lifecycle. Acting as the voice of the customer, you will define strategy, drive execution, and deliver scalable, resilient solutions in collaboration with cross-functional teams. Additionally, you will help drive the adoption of AI capabilities across the product to enhance efficiency, controls, and customer outcomes. Key Responsibilities: - Define and execute product strategy aligned with customer needs and business priorities. - Lead discovery, user research, and market analysis to inform the roadmap and solution design. - Own and prioritize the product backlog to maximize value delivery and strategic alignment. - Translate strategy into clear requirements, epics, and user stories for development teams. - Drive end-to-end product lifecycle execution, including planning, delivery, launch, and optimization. - Establish and track KPIs across cost, functionality, risk, reliability, and customer outcomes. - Drive the adoption of enterprise-authorized AI capabilities to improve productivity and decision quality, ensuring appropriate data handling and human-in-the-loop validation. - Identify high-impact AI use cases, define success metrics, and align stakeholders on adoption. - Design and automate workflows using Agentic AI or similar tools, including orchestration, guardrails, monitoring, and exception handling. - Establish standards for AI-enabled workflows, ensuring traceability, auditability, and alignment with security and resiliency expectations. Develop and maintain prompt standards to ensure safe and consistent usage. - Partner with Engineering, Data, Controls, and Operations to deliver scalable, compliant, and high-quality solutions. Qualifications Required: - 5+ years of experience in product management or a related domain. - Advanced knowledge of the product development lifecycle, design, and data analytics. - Proven ability to lead product lifecycle activities, including discovery, strategy, and delivery, with a strong customer-centric mindset. - Strong prompt engineering capability with experience in professional tools like Claude, Copilot, among others. - Experience designing automated workflows using Agent Builder or similar orchestration tools, and applying AI capabilities to define use cases, workflows, and success metrics. - Familiarity with AI product practices, Agile environments, and collaborating with stakeholders to influence decision-making. - Experience in product delivery, deployment, and change readiness, with the ability to evaluate AI-assisted outputs and ensure alignment with security, resiliency, and governance expectations. (Note: Company details have been omitted from the JD as requested) Role Overview: You will play a crucial role in shaping the future of product innovation by delivering customer-centric solutions that drive value, enable successful launches, and improve client outcomes as a Product Manager in the Consumer Banking team. Your main responsibilities will include leading the development of new offers, shopping, and account opening capabilities, as well as managing the end-to-end product lifecycle. Acting as the voice of the customer, you will define strategy, drive execution, and deliver scalable, resilient solutions in collaboration with cross-functional teams. Additionally, you will help drive the adoption of AI capabilities across the product to enhance efficiency, controls, and customer outcomes. Key Responsibilities: - Define and execute product strategy aligned with customer needs and business priorities. - Lead discovery, user research, and market analysis to inform the roadmap and solution design. - Own and prioritize the product backlog to maximize value delivery and strategic alignment. - Translate strategy into clear requirements, epics, and user stories for development teams. - Drive end-to-end product lifecycle execution, including planning, delivery, launch, and optimization. - Establish and track KPIs across cost, functionality, risk, reliability, and customer outcomes. - Drive the adoption of enterprise-authorized AI capabilities to improve productivity and decision quality, ensuring appropriate data handling and human-in-the-loop validation. - Identify high-impact AI use cases, define success metrics, and align stakeholders on adoption. - Design and automate workflows using Agentic AI or similar tools, including orchestration, guardrails, monitoring, and exception handling. - Establish standards for AI-enabled workflows, ensuring traceability, auditability, and alignment with security and resiliency expectations. Develop and maintain