UX Design Lead, Vice President

In this role as a UX Design Lead at JP Morgan Chase, you will play a crucial part in transforming product development within the financial management tools sector, ensuring they are designed with contemporary user- and human-centered practices. You will be a core member of the Payments Operations team, collaborating closely with Product Management and Engineering to incorporate emerging technologies like blockchain, data science, machine learning, and cyber-security into the innovative products created for institutional banking. Key Responsibilities: - Manage delivery across multiple concurrent projects efficiently, providing transparent status updates to leadership - Contribute to design solutions within common technology platform guidelines and brand standards - Engage in upfront user research and usability testing, guided by Experience Researchers, to understand user needs and behaviors - Present work to various business stakeholders and the wider product and technology organization, honing communication skills - Design wireframes, visuals, and prototypes at different fidelity levels, leading workshops and design sessions - Measure the value of your work through user validation and success criteria identification throughout the design process - Plan and facilitate ideation and alignment workshops with project stakeholders, leveraging design thinking expertise - Collaborate with Product Owners, Business Sponsors, Strategists, Developers, and the design team to create end-to-end product experiences - Work with the Design System to contribute patterns and refine the Visual Design Language - Develop next-generation experiences through Information Architecture, Interaction Design, and Data Visualization Qualifications Required: - Bachelor's Degree in a relevant design discipline or equivalent work experience - Minimum of 5 years of relevant work experience - Ability to lead design teams and collaborate cross-functionally - Expertise in Interaction Design and proficiency in Visual/UI Design or Information Architecture - Strong facilitation skills for running design-led workshops - Prior experience in designing applications within complex business domains is preferred - Advocate for Accessibility Guidelines and Inclusive Design practices - Comfortable with planning design work in cross-functional contexts - Understanding of technical constraints and opportunities to inform design solutions This opportunity at JP Morgan Chase offers the chance to contribute to the transformation of the financial industry through innovative design practices and cutting-edge technologies. In this role as a UX Design Lead at JP Morgan Chase, you will play a crucial part in transforming product development within the financial management tools sector, ensuring they are designed with contemporary user- and human-centered practices. You will be a core member of the Payments Operations team, collaborating closely with Product Management and Engineering to incorporate emerging technologies like blockchain, data science, machine learning, and cyber-security into the innovative products created for institutional banking. Key Responsibilities: - Manage delivery across multiple concurrent projects efficiently, providing transparent status updates to leadership - Contribute to design solutions within common technology platform guidelines and brand standards - Engage in upfront user research and usability testing, guided by Experience Researchers, to understand user needs and behaviors - Present work to various business stakeholders and the wider product and technology organization, honing communication skills - Design wireframes, visuals, and prototypes at different fidelity levels, leading workshops and design sessions - Measure the value of your work through user validation and success criteria identification throughout the design process - Plan and facilitate ideation and alignment workshops with project stakeholders, leveraging design thinking expertise - Collaborate with Product Owners, Business Sponsors, Strategists, Developers, and the design team to create end-to-end product experiences - Work with the Design System to contribute patterns and refine the Visual Design Language - Develop next-generation experiences through Information Architecture, Interaction Design, and Data Visualization Qualifications Required: - Bachelor's Degree in a relevant design discipline or equivalent work experience - Minimum of 5 years of relevant work experience - Ability to lead design teams and collaborate cross-functionally - Expertise in Interaction Design and proficiency in Visual/UI Design or Information Architecture - Strong facilitation skills for running design-led workshops - Prior experience in designing applications within complex business domains is preferred - Advocate for Accessibility Guidelines and Inclusive Design practices - Comfortable with planning design work in cross-functional contexts - Understanding of techn