Enterprise Application Automation Analyst (Bengaluru)

Job Title Application Support Engineer Automation & Infrastructure Job Description Summar We are seeking a hands-on Application Support Engineer to join the Technology Operations team. This role is responsible for building, automating, and supporting infrastructure and application services across a range of enterprise platforms and third-party software solutions .The ideal candidate will have experience in application support and automation, with hands-on Infrastructure as Code (IaC) capabilities and experience using tools such as Ansible. This role combines automation engineering, application lifecycle management, and production support, with a focus on improving reliability and reducing manual effort . Responsibiliti - esDesign, build, and maintain infrastructure as code (IaC) solutions for application deployment and manageme - ntDevelop and enhance Ansible-based automation for provisioning, configuration, and operational suppo - rtContribute to establishing standards for automation and infrastructure management across supported platfor - msBuild and maintain automation processes for installation, configuration, and patching of third-party softwa - reSupport application lifecycle management, including maintaining systems aligned with N1 patching standar - dsProvide hands-on support for third-party enterprise software platforms such as SAP, Oracle, Axway, Qlik, or similar syste - msTroubleshoot issues across application, infrastructure, and integration layers in production and non-production environmen - tsPartner with engineering teams to implement repeatable, low-maintenance deployment solutio - nsDocument deployment, patching, and operational procedur - esMonitor application health and contribute to improving stability and performan - ceSupport disaster recovery planning and execution activiti - esCollaborate with Cloud Engineering, Security, and Operations tea - msContribute to continuous improvement initiatives to increase automation and reduce manual operational process es Required Qualificati - ons4+ years of experience in Application Support, Systems Administration, or similar r - oleHands-on experience with automation or configuration management tools (Ansible preferr - ed)Hands-on experience with Infrastructure as Code (IaC) using Terraform, CloudFormation, or simi - larExperience supporting enterprise or third-party applications in production environme - ntsExperience with application patching, upgrades, and lifecycle management, including maintaining systems at - N1Experience using scripting or automation languages (Python, Bash, or similar) to support and extend automation workfl - owsHands-on experience supporting applications in AWS-based cloud environments, including core infrastructure servi - cesKnowledge of Incident, Problem, and Change Management practices (IT - IL)Solid troubleshooting and problem-solving ski lls Preferred Qualificat - ionsExperience supporting third-party enterprise software (COTS) such as SAP, Oracle, Axway, - QlikExperience using Ansible in production environm - entsExperience building or maintaining Ansible playbooks, roles, or reusable automation workf - lowsExperience working with middleware, integration layers, or distributed sys - temsExposure to CI/CD pipelines and DevOps pract - icesExperience with monitoring tools (Splunk, Dynatrace, CloudWa - tch)Experience with ServiceNow or similar ITSM t ools Educ - ationBachelors degree in Computer Science, IT, or related field (or equivalent experi ence) Job Title Application Support Engineer Automation & Infrastructure Job Description Summar We are seeking a hands-on Application Support Engineer to join the Technology Operations team. This role is responsible for building, automating, and supporting infrastructure and application services across a range of enterprise platforms and third-party software solutions .The ideal candidate will have experience in application support and automation, with hands-on Infrastructure as Code (IaC) capabilities and experience using tools such as Ansible. This role combines automation engineering, application lifecycle management, and production support, with a focus on improving reliability and reducing manual effort . Responsibiliti - esDesign, build, and maintain infrastructure as code (IaC) solutions for application deployment and manageme - ntDevelop and enhance Ansible-based automation for provisioning, configuration, and operational suppo - rtContribute to establishing standards for automation and infrastructure management across supported platfor - msBuild and maintain automation processes for installation, configuration, and patching of third-party softwa - reSupport application lifecycle management, including maintaining systems aligned with N1 patching standar - dsProvide hands-on support for third-party enterprise software platforms such as SAP, Oracle, Axway, Qlik, or similar syste - msTroubleshoot issues across application, infrastructure