IT Specialist

We’re looking for an experienced System Administrator to join our team in Kuala Lumpur. If you enjoy solving technical challenges, supporting users, and working in a dynamic environment — we’d love to hear from you.

We offer the option to start remotely, with relocation after successfully completing the trial period.

Responsibilities

• • Manage tickets and prioritize tasks to ensure timely resolution

• • Provide user support (office and remote) by troubleshooting and resolving technical issues

• • Perform regular system and application updates

• • Handle procurement of IT equipment and conduct audits to ensure compliance with company standards

• • Maintain office equipment and provide ongoing user support

• • Monitor and manage backup systems, antivirus software, and other security tools

• • Utilize network diagnostic programs to identify and resolve connectivity issues

• • Implement and maintain network security measures, including firewall configuration, VPN setup, and intrusion detection systems

Requirements

• • 4+ years of hands-on commercial experience as a System Administrator with MacOS

• • Experience in supporting VoIP

• • Hands-on experience with collaboration tools such as Mattermost and Slack

• • Strong knowledge of backup systems and antivirus solutions

• • Familiarity with network diagnostic and monitoring tools

• • Proficiency in mail software (e.g., Outlook, GMail, or similar)

• • Experience in managing and maintaining office hardware and IT equipment

• • Solid understanding of network security concepts and best practices

• • Ability to work independently, prioritize tasks effectively, and provide excellent user support

• • Strong English proficiency is required

• Will be a plus

• • Experience with Atlassian products, CRM, and HRM systems

• • Linux administration knowledge

• We offer

• • 16 paid vacation days per year

• • 14 paid sick leave days per year

• • 11 days public holidays

• • Medical insurance

• • Dental expenses reimbursement

• • Parking and commuting reimbursement

• • Professional education budget

• • Language learning budget

• • Wellness budget (gym membership, sports gear and related expenses)