Junior Technical Executive

Kan Biosys is looking for Junior Technical Executive to join our dynamic team and embark on a rewarding career journey you will play a crucial role in providing technical support, troubleshooting issues, and ensuring the smooth operation of our systems, equipment, or software Your problem-solving abilities, technical expertise, and strong communication skills will contribute to maintaining the efficiency and functionality of our technical infrastructure Responsibilities:Technical Support:Provide prompt and effective technical assistance to internal teams, clients, or end-users Diagnose and resolve technical issues related to systems, equipment, software, or applications Troubleshooting:Investigate and identify the root causes of technical problems and disruptions Implement appropriate solutions or workarounds to resolve issues quickly Maintenance and Upgrades:Perform routine maintenance tasks, updates, and upgrades on systems, equipment, or software Ensure that all components are up to date and functioning optimally Documentation:Maintain accurate records of technical issues, solutions, and procedures in knowledge databases or documentation systems System Monitoring:Monitor the performance, availability, and security of systems and networks Proactively identify potential issues and implement preventive measures User Training:Provide training and guidance to users on technical tools, software, or applications Create user manuals or guides to facilitate understanding and efficient usage Collaboration:Collaborate with cross-functional teams to resolve complex technical challenges Communicate effectively with technical and non-technical stakeholders Vendor Coordination:Coordinate with external vendors or service providers for technical support, repairs, or installations Data Backup and Recovery:Implement and manage data backup and recovery solutions to ensure data integrity and availability